Customer Service Representative

Job **Customer Service RepresentativeOn-SiteCumming, GAJob *Full-Time*$40,000 to $60,000 Annually (depending on experience and skill level)About UsiSpring Water Systems is a water filtration company based in the Greater Metro Atlanta area, specializing in creating efficient clean water solutions for various residential and commercial needs. Committed to quality and innovation, we deliver reliable, eco-friendly products that improve water quality and promote healthier living.Job DescriptioniSpring Water Systems is looking for a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will provide exceptional support and assistance to our customers via phone, email, and other communication channels. You will be the first point of contact, ensuring a seamless experience by answering inquiries, guiding customers through product selections, and resolving any concerns efficiently.Primary *Answer customer's phone calls and emailsTroubleshoot water filter issues (product knowledge base and tech material available)Earn customers respect, appreciation, and honest reviewsMonitor product online reviews and ratingsWrite or proofread the marketing copies and user manualsPerform other tasks that increase customer satisfaction and promote sales*Excellent speaking and writing skills in EnglishExcellent interpersonal skills, especially over the phoneAble to take more than 30 phone calls a day in professional mannerAble to address customer's concern precisely, clearly and politelyAbility of logical thinking and step by step technical troubleshootingSufficient in Windows, Office, Google Docs, Browser bookmarks and other PC skillsTeam spirit, professional work ethic, wise time managementBachelor degree is preferredBenefitsCompetitive salary and benefits package.Opportunities for professional growth and development.Collaborative and innovative work prehensive Benefits PackagePaid Time * Paid holidays and vacation time to help maintain a healthy work-life balance.Health * Comprehensive medical, dental, and vision insurance to support your well-being.401K Retirement * Employer contributions to secure your financial future.Work ScheduleMonday to Friday, 8:30 AM - 5:30 PM.To ApplyPlease submit your resume on Linkedin or email it ****job@

Created: 2025-04-28