Front Desk Receptionist

Job **The primary responsibility of the Customer Service Receptionist role is answering phones calls to assist individuals and provide solutions to those who are contacting Judge. The role serves as a professional representative for The Judge Group. The Customer Service Receptionist reports to the Administrative Supervisor.Primary *Corporate Phone Systems Answers internal and external phone calls in a clear, concise, professional manner and assisting callers to find their resolution.Transfers calls to their proper locationAnalyzes calls to help find the callers proper solutionsLobby Maintenance Greets guests in a positive and welcoming mannerTracks incoming packages & notifies recipientsMaintains contact logs (Judge India, Judge employees, etc.)Builds maintenance calls when necessaryUSPS Mail Sorts and organizes of USPS mail (including subtenants)Delivers USPS mail to department/cubiclesStamps of outgoing mailDelivers outgoing mail to proper delivery service Stocking of supplies Stocks printer station supplies (paper, folders, office stationery)Distributes needed inkAdvises when supplies are needed Development and Additional Responsibilities Stays current with industry trends and best practices through regular research and professional developmentDevelops and maintains relevant skillsPerforms any other duties and tasks as assigned by managementRequired *Collaborative PartnerCustomer ServiceDetail OrientedInterpersonal CommunicationTime ManagementExperience **High School education requiredRetail or Customer Service experience is preferred

Created: 2025-05-12