Marketing Specialist - CRM Direct Mail

About This Role As a Marketing Specialist - CRM Direct Mail, you will execute the day-to-day operations of the Ace Rewards direct mail channel. This role with collaborate proactively with internal teams - including Creative Services, IT, Finance, Consumer Marketing and external partners such as vendor and retailers to deliver error free mailers to our Ace Rewards members. What You'll Do Assist Ace Marketing Manager(AMM) in day-to day management of the direct mail (100M+/year) creative and print process for Ace Rewards mailers.  This will include, but is not limited to, contributing to the planning campaign strategy, writing creative briefs, refining creative, obtaining final approval and proofing creative and barcodes to ensure final piece is error-freeResponsible for execution of any assigned campaigns that may include but not limited to: Targeted Offer, Earned Rewards, Birthday, New Member, New Mover and PremierWork with AMM to plan and execute direct mail tests for program refinementResponsible for barcode management and spreadsheet, new requests to Promosystems, Creation of direct mail Promo ID's and direct mail portion of monthly Execution GuideManage Ace Rewards Exclusives and other Promotions that flow through the direct mail channelComplete monthly billing functions for the direct mail channel which includes pulling costs from various locations and entering into our internal tracking spreadsheetAssist with Ace Rewards signage inventory including new member applications/key fobs on Ace Marketing Muscle.  Update creative as necessary as the program changes throughout the year following the Brand Guidelines for Consumer MarketingHelp with monthly reporting content for direct mail campaigns, vendor meetings and ad hoc requests as neededRespond to internal and external (Care Center/Retailers/Consumers/Field/etc) Ace Rewards questionsSupport team with any ad-hoc projectsThe position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessaryWho You Are We are seeking a meticulous and detail-oriented individual who consistently demonstrates precision and accuracy in their work. The ideal candidate will possess strong observational skills, a methodical approach to tasks, and the ability to spot inconsistencies or errors others may overlook. Additionally, the ideal candidate will confidently manage multiple priorities, meet tight deadlines, and pivot quickly in response to changing needs or unexpected challenges.Required Skills Bachelor's Degree in Marketing/Advertising or related disciplineA minimum of 1 year of Marketing or Customer Service Experience - creative/design/branding experience a plusAttention to detail is a critical trait to be successful in this role  Ability to multi-task, meet deadlines and work in a fast-paced and very fluid environmentAbility to work cross-functionally with other team members/departments and retailersExcellent written/verbal communication skillsPrevious direct mail experience a plus; but not requiredDemonstrate proficiency with MS Office: Word, Excel, PowerPoint and Access #LI-JK1Compensation Details:$65000 - $81000 Per YearWhy should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation.Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hireYour career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace FoundationAce invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual reviewWe know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise salesWe bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands moreBirth/Adoption bonding paid time offAdoption cost reimbursementEmployee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment eventsIdentity theft protection* Benefits are provided in compliance with applicable plans and policies.Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:Create Job AlertWe want to hear from you!When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.Equal Opportunity EmployerAce Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.DisclaimerThe pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Created: 2025-07-19