Principal Product Manager

About the teamFollow Up Boss (FUB) is the leading CRM for real estate teams, trusted by over 70% of the top 50 teams in the U.S. As part of Zillow Group, our team is focused on building innovative solutions that help agents close more deals with less effort and deliver exceptional client service. We are dedicated to creating the best CRM in real estate and are investing in the next chapter of growth and customer success.About the roleAs Principal Product Manager, you will define and drive the future of platform integration between Follow Up Boss and Zillow. You’ll lead the evolution of our two-way sync into a seamless, deeply integrated experience, solving real platform challenges like reducing onboarding friction, improving data reliability, and streamlining agent identity. Your work will empower top-producing real estate teams to focus on serving their clients by replacing legacy complexity with smart, scalable infrastructure.You Will Get ToLead the strategy and execution of our platform integration with Zillow, collaborating closely with engineering, design, and business stakeholders.Drive cross-functional alignment across product, engineering, customer success, and business operations to simplify complex agent workflows and improve the agent experience.Develop and manage the product roadmap based on company objectives, partner and customer insights, industry trends, and technology landscape.Translate complex technical requirements and business constraints into clear, long-term product direction for cross-functional teams.Define and use product metrics to guide business decisions, identify opportunities, and assess performance.Communicate proactively with key stakeholders and senior leaders to ensure visibility, alignment, and momentum on high-impact initiatives.This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $178,300.00 - $284,700.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $169,300.00 - $270,500.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.Who you are8+ years of experience in product management or equivalent, with a focus on platform, APIs, data systems, or complex integrations.Proven ability to lead cross-functional teams and deliver infrastructure or backend-driven initiatives that support customer-facing experiences.Strong systems thinker with a talent for simplifying and re-architecting complex workflows.Skilled at navigating technical tradeoffs with engineering and aligning them to product strategy.Analytical, curious, and comfortable working with data to form hypotheses and drive decisions.Excellent communicator, able to produce clear documentation, strategy briefs, and stakeholder updates.Thrive in a fast-paced, remote-first environment with high autonomy and accountability.Experience with CRM platforms, lead routing systems, or tools for real estate agents is a plus.Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.Get to know usAt Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Created: 2025-11-01