Special Event Intern

Are you ready for a unique and fast-paced paid internship experience working with a dedicated and talented team of professionals? Then consider an internship working with the Guest Services & Event Security division of Andy Frain Services."¯   Andy Frain Services is a professional services provider (Ushers, Ticket Takers, and Licensed Security) for all of the Orlando Venues locations, including the Kia Center and Camping World as well as additional venues throughout Orlando. This is a great learning opportunity for"¯individuals"¯who are interested in experiencing event management firsthand. This will include exposure to ticket taking, ushering, event security officer positions, supervising, managing event staff, and scheduling. This position can count towards internship credit."¯  "¯  "¯JOB SUMMARY:  "¯  Will assist the Orlando Venues Senior Account Manager and Event Managers in the day-to-day operation of planning and executing events at our venues. Job duties will include scheduling, preparing event day paperwork, assisting with check-in, and much more. Interns must always possess and maintain a professional image. We are currently searching for energetic,"¯enthusiastic, organized, and articulate"¯individuals"¯who are interested in acquiring in-depth experience in event operations. Interns will work most events at the Kia Center and Camping World Stadium along with office days during the week. The ideal candidate for this position can work in a team environment as well as"¯independently"¯with minimal supervision.  "¯  RESPONSIBILITIES/DUTIES:  "¯  The intern will"¯support"¯the Guest Services / Security Department and assist with any administrative tasks required to"¯support"¯our operations. Projects range from planning, organizing, and executing events to hiring, training, and"¯supporting"¯front-line staff."¯  "¯  Learn AFS specific scheduling, hiring and time recording programs.  Maintains personnel records and ensures proper filing and safekeeping of employee privacy based on corporate policy and local filing procedures."¯Responsible"¯for employee file compliance.  Will be assigned projects from time to time and will have to meet operational time constrains and provide updates as requested.  Meets regularly with managers to proactively address administrative, personnel and payroll matters.  Carries out all"¯responsibilities"¯in an"¯honest, ethical, and professional manner.  The delivery of quality service and positive interaction with our customers is critical to the completion of all the tasks within this job description. The ability to greet all visitors, vendors, and employees, while continuously maintaining the standards of excellence in presentation and professionalism. Customer Service is Every Employee's Job!  Maintain a working knowledge of all emergency policies, procedures, and regulations;"¯respond"¯immediately to emergency alarms or calls for help,"¯determine"¯course of action, notify appropriate authorities, and assist as needed.  Be diligent and vigilant in safety awareness.  Know and"¯understand"¯post orders, revisions, and daily event needs.  These functions are not limited to these listed and may be expanded upon at any time at the request of the customer/client.  PHYSICAL DEMANDS:  "¯  "¯In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled"¯individuals"¯to perform the essential functions of the job.  "¯  Must be able to see, hear, speak, and write clearly to communicate with employees and/or other customers."¯  Manual dexterity required for occasional reaching and lifting of small objects, and operating office equipment."¯  Must also be able to run office errands (must have a valid driver's license and clean MVR).  "¯  "¯  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. 

Created: 2025-11-14