Sales & Retention Representative

? Job Opportunity: Inside Sales Representative (Medical Alert Services)Location: Concord, CA (Hybrid after contract period)Employment Type: Contract-to-Hire (6 months)Schedule: Full-Time | 40 hours/week | Guaranteed consecutive days offShift Availability: Monday–Friday: 6:00 AM – 6:00 PM & Saturday–Sunday: 8:00 AM – 4:30 PM? Role Overview:Join our dynamic Inside Sales Team and make a meaningful impact by helping seniors maintain independence and safety. This role offers exceptional earning potential with warm leads only—no cold calling required. Be part of a company with over 70 years of trusted leadership in the medical alert industry.?️ Key Responsibilities:Sales & Customer Engagement/Customer Service Excellence/Lead & Database ManagementRespond to inbound sales inquiries from interested prospectsContact warm, web-generated leads with high conversion potentialClose sales using proven relationship-building techniquesTake ownership of customer retention and prevent cancellationsHandle inquiries related to service, billing, and account managementProvide empathetic and solutions-oriented support across multiple phone linesEnsure a seamless and positive customer experience throughout the sales processMaintain organized records of leads and existing customersImplement systematic follow-up processes for pending leadsAccurately place and process ordersTrack and report on sales metrics and performance indicators? Why You'll Love Working Here:Immediate Benefits (During Contract Period):Warm leads only – no prospecting or cold callingComprehensive 3–4 week training programGuaranteed consecutive days off each weekTeam-driven, feedback-rich environment focused on growthPost-Conversion Benefits:Hybrid work flexibility (3 days office / 2 days home) - based on performance and attendanceMedical, Dental, and Vision coverage401K with 50% company match6 paid sick days annuallyEmployee perks program (sports tickets, wellness benefits, etc.)Career Growth Opportunities:Internal mobility across departmentsOngoing professional development and trainingGrowing company with expanding opportunities? Compensation Structure:During Contract Period:Hourly Rate: $20.00/hourAfter Conversion to Full-Time:Base Pay: $20.00/hourMonthly Commission: $700 – $2,100 (average $1,800/month)Total Earning Potential: $27–$34/hourJob Type & LocationThis is a Contract to Hire position based out of Concord, CA.Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Concord,CA.Application DeadlineThis position is anticipated to close on Dec 12, 2025.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2025-12-02