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Lead Housekeeper - Quality Assurance and Inventory ...

Churchill Living - Reston, VA

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Job Description

We are seeking a highly organized, detail-oriented *Lead Housekeeper* to handle and execute quality assurance, housekeeping standards, and household/linens inventory control for our corporate apartments. This role is crucial to ensuring a consistently high standard of cleanliness, comfort, and presentation across all units. The ideal candidate will have a strong background in housekeeping and hospitality operations, along with a proactive approach to problem-solving and team coordination.*Key Responsibilities:**Housekeeping Operations & Leadership:** Perform standard housekeeping duties including all type of cleanings, laundry, and apartment turnovers.* Lead and train housekeeping staff when necessary, ensuring all tasks are completed to company standards.* Preform daily housekeeping assignments based on occupancy and move-in/move-out timelines.*Quality Assurance:** Conduct regular inspections of units to ensure cleanliness, maintenance, and readiness.* Report and follow up on maintenance or service issues.* Complete cleaning and inspection quality control checklists.* Take photos and document unit condition pre- and post-cleaning.*Inventory Management:** Maintain accurate records of household supplies and linen inventory across all units.* Conduct weekly/monthly inventory counts and audits.* Manage linen rotation, restocking, and replacement procedures.* Coordinate with manager and vendors for reordering and delivery of supplies and linens.*Communication & Coordination:** Serve as the point of contact for housekeeping-related inquiries and urgent needs.* Communicate effectively with operations, maintenance, and guest services teams.* Provide timely updates on apartment readiness and inventory shortages.* Assist with special projects including new unit setups and seasonal deep cleaning.*Qualifications:** 3+ years of housekeeping experience in hospitality, corporate housing, or similar industry.* 1+ year of experience in a leadership or supervisory role preferred.* Strong understanding of quality assurance practices and standards in hospitality.Having an *iPhone is a plus*, as the work schedule will be dispatched through the company’s *field application*, which is optimized for iOS* Excellent organizational and time management skills.* Basic computer proficiency (email, mobile apps, inventory systems).* Ability to lift up to 30 lbs and perform physical tasks as needed.* Valid driver’s license (if travel between properties is required).Job Type: Full-timePay: $18.00 - $20.00 per hourBenefits:* 401(k)* Dental insurance* Health insurance* Paid time off* Vision insuranceExperience:* Housekeeping: 3 years (Preferred)Work Location: In person

Created: 2025-11-12

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