Director, Business Transformation Engagement and ...

Director, Business Transformation Engagement & Delivery Lead Are you ready to explore a world of possibilities? Join our DTCC family, and you''ll grow your expertise and become the best version of you. As you embark on a new journey, you''ll seek challenges with flexibility and patience, learning new skills and advancing your career while having the time of your life. Why You''ll Love This Job: As a member of the Business Transformation Office, you will get an unparalleled opportunity to drive a portfolio of transformation projects, coupled with exposure to senior leadership, and the opportunity to effect positive change within a leading financial services institution. You will serve as a primary management contact and client liaison with the responsibility for; identifying transformation opportunities within an aligned business or function, guiding the squad to turn opportunities into reality, and managing both client happiness and the overall client relationship. By crafting and presenting a clear vision, you will focus the efforts of the squad upon delivering the best possible customer value and helps to craft the results aligned with improving the value of BTO services and solutions. Our Engagement & Delivery Leads are client-centric, strategically focused individuals, who demonstrate a broad spectrum of leadership and teamwork capabilities that are required to guide the aligned squads to success. Critical success factors in this role include the demeanor of people working with, not for, each other, where there is the ability to build a plan and then execute that plan, with the capability to empower and delegate to the squad. Your Responsibilities: Act as a trusted strategic partner, anticipate needs and drive the identification of transformational opportunities for, the aligned business or function stakeholder(s) and senior leadership Demonstrate a senior leader presence during the overall management of the client relationship and the successful delivery of proposed BTO solutions and services Be the single point of information to keep the squad focused and to reduce churn that results from waiting for information or answers. Resolve any conflicting priorities Drive alignment on vision through clear communication and direction to squad members on identified business challenges, in-scope activities and best-practice approaches for solutioning Prioritize the squads backlog items based on business value; develop the vision board and delivery roadmap and maintain as needed to bring maximum customer value Talents Needed for Success: Minimum of 10 years of related experience Bachelor''s degree required; Master''s preferred and/or equivalent experience Proven expertise across and within multiple BTO proficiencies: (i.e. Data analysis, Process re-engineering, Agile methodologies, Project Management, Business Insight, etc.) Can understand, break down and prioritize a problem into workable parts, collaborate with the squad to tackle it and build a compelling product vision and roadmap focusing on the highest business value Ability to think about objectives from multiple perspectives and considers non-conventional ideas and approaches for achieving squad objectives Senior-level communication skills (presentation, speaking, written) especially related to aligning on a vision with the squad and in managing customer delivery expectations; A confident communicator who consistently knows one''s audience and can deliver a clear message to all levels Proven leadership experience in encouraging a culture of collaboration and open communication We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. About DTCC DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry''s needs and we''re working to continually improve the world''s most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle. DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you''ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It''s the chance to make a difference at a company that''s truly one of a kind. Human Resources is a strategic partner to the business, dedicated to managing DTCC''s human capital initiatives, sustaining a work environment that promotes excellent performance across the organization and developing and retaining a global workforce that contributes to DTCC''s strategy and business imperatives. The Business Transformation Office (BTO) is a centralized internal consulting team that drives many of DTCC''s most critical and impactful business initiatives. We partner with DTCC''s leadership team to help execute on the organization''s strategic agenda through the following core offerings: • Transformation Programs - Provide guidance, mentoring, tools, and frameworks for implementing enterprise-wide end-to-end transformation programs, e.g., Operating Model Redesign, Client Experience Transformation • Business Process Improvement - Develop, design, and implement innovative solutions to DTCC''s most pressing challenges to improve accuracy and efficiency via process redesign • Opportunity Assessment - Assess change opportunities through partnership with functional or business-specific resources and assist in Business Case Development • Business Insights - Enable extraction of high-quality, timely and actionable insights by turning data into information to deliver insight and enhance decision making (e.g., Data Quality Analytics, Workplace Analytics) The BTO leads major programs that help shape our operating models while building internal capabilities. Projects are focused on creating value by optimizing performance across people, processes and technology. We help shape the organization in developing behaviors that support transformation at the enterprise level and provide a platform for continuous learning and improvement.

Created: 2021-11-29