Senior Policies Procedures and Controls Analyst

Job DescriptionPosition DescriptionCVS Health has an exciting opportunity to join our PBM Finance Enablement team as a Sr Analyst on our Policies, Procedures, and Controls Team. The candidate will be responsible for the governance of policies and procedures across the PBM Finance department along with supporting SOX, SOC and Audit testing through providing support/evidence to our internal and external audit teams. This position will support compliance accountability and identify process enhancements/improvements to prevent future risks to PBM Finance business areas. Key to this position's success will be attentive focus on details and raising concerns and issues immediately to management. CVS Health strives to continuously innovate around how we deliver outstanding customer service and improved operational efficiency.Key Responsibilities Support Policies, Procedures and Controls within PBM Finance leveraging notifications and escalation as needed to meet internal and external requirements Provide support and expertise to help resolve issues and escalations raised within the department where Policies, Procedures and / or Controls may be part of the solution Work directly with Internal Audit Teams to ensure timely support of SOX and SOC Control testing. Ensure support and evidence is accurate and timely. Monitor the support for potential gaps in process Work closely with PP&C Manager and Control Owners to close out potential audit findings identified through SOX Testing and Internal Audit Inspections performed by our SOX Control Assurance Team, internal and external Auditors Support internal testing as a proactive approach to ensure Controls are functioning as designed Ensure Policies and Procedures related to PBM Finance Controls meet compliance requirements as specified by the Compliance Adherence Team. Work closely with business area Subject Matter Experts (SMEs) to ensure all Policies and Procedures are fully reviewed annually and process change(s) mid-cycle are documented timely to maintain integrity of all Policies and Procedures Manage the internal P&P Portal submission and approval process, ensuring all enterprise requirements are met Provide formatting and editing support as needed Work with business SMEs to provide expertise and guidance on developing new Policies and Procedures Work with business process owners to ensure the attestation of Policies and Procedures in their business areaRequired Qualifications Must possess the ability to work independently Strong interpersonal and organizational skills Strong written and verbal communication skills Ability to build strong relationships with business partners to provide value add consultation Must possess the ability to pay close attention to details and assess risks to prevent gaps in organizational processes 3+ years executing Policies, Procedures, and Control's initiatives 2+ years of experience in financial operations, healthcare and / or service operationsCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred QualificationsExperience in an Audit, Compliance and / or Quality roleExperience in healthcare industry, including health insurance, PBM or pharmacy servicesExperience in highly regulated industry and compliance environmentExperience with highly complex, inter-connected systems and business processesEducationBachelor's Degree or equivalent experience requiredBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-11-01