Content Manager & Editor

Job DescriptionThis is a remote position that can sit anywhere in the United States.Aetna's Medicaid Proposal Content Manager is responsible for management of a centralized Medicaid proposal content library. Responsibilities include: Documenting and managing scalable content management strategies, processes, procedures and timelines. Curating and updating in collaboration with subject matter experts (SMEs). Ensuring all content is published promptly, including blog posts, documents, events, and special pages. Editing database and RFP content for consistency of voice, spelling, and general branding and formatting. Regularly checking for expiring content to update or remind SMEs to review, as needed. Maintain and submit regular content management reports to Director Assisting proposal team members, business partners, and SMEs in locating appropriate content for use in proposals or other sales documents. Assisting with database evolution and maintenance according to Best Practices Maintain content development mailbox Conduct trainings for content developers/writersThe right candidate for this role will demonstrate the following aptitudes:- Understand the fundamental principles of Medicaid - Strong command of persuasive writing best practices- Develop and nurture relationships with fellow colleagues from the executive suite to individual contributors- Excellent attention to detail- Ability to multi-task, work efficiently, and within an organized manner- Curious, self-motivated problem solver who actively seeks to expand knowledge base - Professionally handle constructive criticism- Willingness to work nights and weekends during active proposal development timeframes as necessary to meet deadlinesRequired Qualifications- 5+ years of experience developing and managing content knowledge bases, preferably in Medicaid- Exceptional writing and editing skills, with a strong understanding of AP style- Experience in writing and editing all kinds of communication on short notice and as part of long-term initiatives.- Intermediate to advanced knowledge of Microsoft Office, including Word, PowerPoint and Excel- Strong time management, planning, and coordination skills- Ability to work independently to produce high-quality results that meet needs of internal and external customer expectations under tight timeframes- Strong team collaboration skills, including SMEs and other contributors, writing team, and production team- Ability to adapt to rapidly changing priorities through the identification and execution on creative solutions- Ability to communicate effectively with all levels of managementCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications- Managed care operations experience.- Previous experience organizing and using RFP databases- Experience as a strategic editor- Demonstrated ability to build relationships, integrate strategies, and connect the dots between messages, timing and activities under other leaders' influence.- Track record of proactively identifying and pursuing relevant opportunities that resulted in increased audience awareness and understanding of the core message(s).- Experience developing and executing successful communication programs at the enterprise level or for major business organizations.Education- Bachelor's degree or equivalent experienceBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-11-15