Supervisor Training Delivery- Hybrid Schedule TN

Job DescriptionThe position will supervise the day to day work of training staff and assist Manager with new hire employee trainings and orientation. Will oversee time and attendance of training staff. Monitors the scheduling, assignment and completion of training classes as will as training projects assigned to staff. Will conduct midyear and year end reviews and gauge performance. May also assist in overall Learning and Performance activities/meeting that support other departments in our organization.The positions has a hybrid work schedule. This means some in office training support will be needed along with being able to work from home on an as needed basis. Here are also some fundamental Components of the position:Provide leadership and management to a group of Learning andPerformance Professionals in same or related discipline; achieving orexceeding all Aetna/CVS's expectations for leaders. Participate in theimplementation of the department's training strategy to supports theachievement of Aetna/CVS's mission and business performance goals and alignwith Aetna/CVS's national learning strategy.Ensure that Aetna/CVS's strategic messages are appropriately imbedded intraining tools and programs.Utilize a variety of educational media to ensure the right training isavailable to support the specific needs of multiple and diverse audienceswithin area(s) of accountability.Manages the delivery of performance-based training for designatedaudience. Participates in the design, development and evaluation ofeffectiveness and return on value of training programs.Ensure compliance with all Aetna/CVS learning standards and policies (e.g.,vendor management, learning management, instructional design and userinterface standards etc.).Collaborate with other corporate and functional training areas for impactand integration of efforts.Simultaneously participate on and/or lead multiple project municate regularly with local/regional/national training design anddevelopment staff to influence the design of program content and providefeedback on program corporate feedback gathered from participants and other relevantaudiences to improve training, processes and products.Ensure that the unit effectively manages curriculum, delivery, reporting andother relevant administrative requirements through the Aetna/CVS LearningCenter.Exhibits behaviors outlined in Training Supervisor SkillsRequired QualificationsHybrid Schedule- 2 days in office Required Bachelor's Degree or 1-3 years of equivalent work experience in Learning and Performance, Training and/or Education1-3 years of Supervisory, Management or Team Leadership experienceIntermediate Knowledge of Microsoft Office (Outlook, Powerpoint, Excel, One Note, PowerPoint)COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications-Ability to foster talent development within a team-Good team building, goal setting and collaboration skills.-Ability to foster positive work relationship across multiple departments-Strong knowledge and experience with in person and virtual trainings. -Experience with leading group virtual meetings in MSTeam, -Webex, Google Meet, etc.-Ability to multi-task and successfully navigate web-based tools in multiple screens-Can measure and provide positive constructive feedback in performance evaluationsEducationBachelor's Degree or higher or equivalent work experienceBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-11-15