Cash Operations Specialist

OverviewFOUNDED IN 2003, Carrington has evolved from a mortgage credit asset manager into a vertically-integrated financial services company that covers virtually every aspect of the single family residential real estate transaction, including investment in U.S. real estate and mortgage markets, loan origination and servicing, asset management and property preservation, real estate sales and rental, and title and escrow services. Carrington has built the infrastructure necessary to maximize value during any market cycle. ResponsibilitiesThe Cash Operations Specialist will be responsible for coordinating and processing all incoming mail, providing administrative and clerical support to the Cash Operation department, processing, posting and applying payments for residential mortgage accounts and preparing payments for deposit. Perform all duties in accordance with the companys policies and procedures, all state and federal laws and regulations, wherein the company operates. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate and open all incoming mail. Request instructions from business units when appropriate. Post received payments and exception items, such as checks, wires, lockbox items, and Western Union, to corresponding residential mortgage accounts. Post items rejected by the Loan Servicing systems automated posting function. Perform posting reversals resulting from returned checks. Reconcile and record all incoming checks and prepare daily deposits. Research payment application inquiries and correct payment postings, as necessary. Research issues and take corrective action, as appropriate. Document and record changes to customer information in Loan Servicing information system. Serve as secondary support for receiving, recording and compiling all incoming payments/checks. Perform other duties as assigned. QualificationsEDUCATION, EXPERIENCE AND/OR LICENSES: High School diploma or equivalent work experience. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES: Reasoning ability. Ability to understand complex problems and collaborate/explore alternative solutions. Ability to make decisions that have moderate impact on immediate work unit. Ability to organize and communicate thoughts and ideas into understandable terminology. Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy. Carrington currently expects that some or all of its affiliated companies will need to comply with one or both of the COVID-19 vaccine mandates announced on September 1 9, 2021 as part of President Bidens Path Out of the Pandemic: COVID-19 Action Plan. Therefore, Carrington is currently requiring that any applicant for an open position either provide evidence that they are fully vaccinated or commit to being fully vaccinated prior to their start of employment. Carrington will comply with applicable laws regarding requests for exemptions from this requirement. We are an Equal Opportunity Employer Need help finding the right job?We can recommend jobs specifically for you!Carrington is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law.California Consumer - Employee Privacy NoticeJob LocationsUS-IN-WestfieldJob ID 2021-13352 Position Category Other CompanyCarrington Mortgage Holdings, LLCPosition Type Regular

Created: 2025-11-01