Technical Hardware Engineer - Cleveland, OH with ...

Technical Hardware Engineer needed for a direct hire opportunity with SOC''s client in Cleveland, Ohio. Responsibilities • Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) Integrate technical knowledge and business understanding to create solutions for customers. • Resolve single- and cross- technology incidents independently. Work with team members to resolve unusually complex or cross- technology incidents. • Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. • Apply company solutions to meet highly complex customer needs. • Identify additional services that could lead to future service revenue growth. • Provide technical consulting during contract renewal discussions. • Build and maintain strong relationship up to senior management level in assigned accounts. • Design and deliver support solutions using specific industry knowledge and expertise. • Lead cross-team or large programs/projects. • Coach or guide junior consultants. • Willing to travel locally, state-wide, or regionally as required Qualifications • 3 - 5 years of technical experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total). • Linux, Virtualization and Windows Server experience a plus • Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends. • Ability to communicate and interact with diplomacy across all levels within an organization. • Problem-solving skills (proactive, reactive and creative). • Able to employ exemplary consulting skills by becoming a trusted advisor to the customer and providing clarity to solution determination. • Well versed in core technical competencies and peaked in some technical area(s) intermediate skills in project management, communication, analysis and presentation. • Provide suggestions for operational efficiencies. Employment Pre-requisites The following requirements must be met to be eligible for this position: successful completion of a background investigation, drug urinalysis, and verified compliance with Executive Order 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors. SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability. DZFED

Created: 2025-11-01