Referral and Scheduling Coordinator

Referral Coordinator The Referral Coordinator manages and facilitates patient referrals within a healthcare organization. You will process all referrals, allowing access to specialty care and services. The Referral Coordinator works with healthcare providers, patients, and external specialists to coordinate appointments, obtain necessary documentation, and track referral outcomes. Working onsite in a clinical environment and reporting to the Referral Supervisor. Location: CenterWell Senior Primary Care office located at 3265 E. Tropicana Ave, Las Vegas, 89121 As a Referral Coordinator you will perform tasks such as: Communicate with specialists and external offices to schedule appointments and communicate important information. Verify insurance coverage and obtain prior authorizations. Maintain accurate records of referrals in the electronic health record (EHR) system. Follow up with patients and providers regarding referral status and outcomes. Ensure compliance with organizational policies and regulations. Provide excellent customer service to patients and healthcare teams. Required Qualifications Experience in a healthcare setting in referral management or medical office administration. Knowledge of medical terminology, insurance processes, and EHR systems. Handle confidential information following HIPAA guidelines. We consider this role patient facing and runs the Tuberculosis (TB) screening program. If selected for this role, we will require you to screen for TB. Other Qualifications Bachelor's degree in healthcare or business administration Knowledge of ICD 10 and CPT coding Bilingual in English and Spanish Scheduled Weekly Hours: 40 Pay Range: $40,000 - $52,300 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Created: 2026-03-10