ServiceNow ITAM Developer

Job Description: Must Have Technical/Functional Skills • 8+ years of experience in designing, developing and configuring ServiceNow ITAM Modules (HAM & SAM) • Implement and customize asset life cycle workflows. • Configure SAM features • Integrate ITAM with CMDB, ITSM, Discovery and other data sources Roles and Responsibilities • Development & Configuration: Configure ITAM modules, including Hardware Asset Workspace, Software Asset Workspace, flow designer, business rules, and UI policies. • Asset Lifecycle Management: Manage the end-to-end lifecycle, from procurement and receipt to deployment, maintenance, and retirement. • Integration & Data: Build integrations with third-party tools (e.g., SCCM, Jamf, Microsoft 365, AWS) to maintain Configuration Management Database (CMDB) accuracy. • Compliance & Reporting: Implement software license compliance, normalization rules, and create executive dashboards for asset spend and utilization. • Technical Skills: Deep knowledge of JavaScript, ServiceNow scripting (Business Rules, Script Includes, Client Scripts), and Web Services (REST/SOAP). • Platform Expertise: Strong experience with ServiceNow SAM Professional and HAM Professional. • Certification: Certified ServiceNow System Administrator (CSA) and Certified Implementation Specialist (CIS-SAM or CIS-HAM) are highly preferred. • Experience: Experience configuring discovery tools and managing CMDB, ITIL foundation knowledge Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

Created: 2026-03-10