Service Project Manager

Job DescriptionThe Service Project Manager is responsible for managing large, complex inter-disciplinary projects for Smiths security equipment products and 3rd party. These projects span multiple functional areas and encompass departments from both the Business and Technology areas. Management of these complex projects includes stakeholder management, leveraging and disseminating Product Development Life Cycle (PDLC) best practices, and adding rigor and process to project/program definition, implementation, and deployment. In partnership with the Business and Technology Functional Leads, the Project Manager will lead design reviews, delivery planning and execution, governance, status reporting, risk and issues management and budget tracking. They will exhibit strong, effective interpersonal and negotiation skills and are able to communicate effectively with stakeholders and program team members at all levels of the organization. Initiative, and the ability to lead, influence, prioritize, communicate, and execute a project within schedule and budget are critical skills. The ideal candidate will be a self-starter, highly motivated, resourceful, adaptive, creative, results-oriented, decisive individual with an ability to handle multiple projects simultaneously and priorities.Essential functions—essential functions, including how an individual is to perform them and the frequency with which the tasks are performed; the tasks must be part of the job function and truly necessary or required to perform the job.Job duties to include but are not limited to; Ensure that all workers adhere to applicable safety standardsCollaborate with Services, Programs and the customer to assemble a feasible project plan to meet the expectations of the companyLead and motivate a cross functional project team in a matrix organization to accomplish project goals and deliverablesMust be able to clearly prioritize efforts for team members and find resourceful ways to accomplish tasks on time in a resource-constrained environmentUnderstand revenue models, P/L, and cost-to completion projectionsAccurately forecast project milestones and revenue, in order to reduce unnecessary labor costCreate and manage project plans and schedules that meet internal and external customer needsWork with the teams to proactively identify and manage program risksEnsure that all project team members understand their roles and responsibilities. Provide input on performance to functional managersEstablish contingency plans and identify trigger events and responsibility for initiating corrective actionManage project schedules and budgets, and deliver revenue and deliverables on scheduleManage deployment, relocation and decommissions of field service security equipment (Internal/External)Communicate project status and priorities to the team, communicate plans to upper management, communicate with customers and stakeholdersProvide SOW comments and cost estimate input for proposal preparation when neededProvide ad‐hoc reporting and analysis deemed necessary by managementIdentify revenue sources and consult with Sr. Management and Directors on status of opportunitiesWork with the Service Managers and Program Manager to utilize field resources for project work Exercises every available measure to control and minimize costs while maximizing revenue.Accept additional project and/or program tasks as directedComply with all applicable export control and security regulationsRequired to successfully obtain and maintain government clearance(s)Other duties as requiredComplying with and promoting all relevant legal requirements & Smiths policies and procedures, including business ethics, data protection and health & safety Qualifications: QualificationsTechnical Knowledge, Skills and Abilities: Bachelor's degree or 5 years of deployment management required or extensive field experience on deployment Technical Knowledge, Skills and Abilities: Program Management Professional certification PMI/PMP is preferredIf no PMP Certification, must be willing to achieve PMP Certification within 2 years.Minimum of 5 years of direct business experience with TSA ILS/SESI programs and/or projectsProgram Management Professional certification PMI/PMP is preferred xhAdvanced knowledge of Project Management and Business Analysis tools including Presentation, Word Processing, Spreadsheet & Planning Tools (MS Word, PowerPoint, Excel, MS Project & Visio).Working knowledge of CAS complianceMust have experience with safety regulationsDemonstrated knowledge of PMBOK/PMI methodologiesProven Project Management skills – particularly scheduling, on‐time delivery, managing customer expectations, and stakeholder management Additional Qualifications: Excellent written, verbal and interpersonal / communication / negotiation skills to coordinate and drive a project to successful completionProficient in project task estimation, resource scheduling, risk management, and issue managementAbility to be resourceful in researching and recommending solutionsAbility to recognize and pursue potential sales leadsAbility to work under pressure and within tight deadlinesDemonstrated superior problem solving, analytical and decision-making skillsAbility to identify issues, seek solutions and gain consensus regarding outcomeAbility to build relationships with a diverse group of both technical and nontechnical resources and unite the teams for effective project executionHighly disciplined individual, self-motivated, delivery focused with the ability to multi-task effectivelyTeam player adaptable to changing environmentAbility to establish and effectively coordinate with third party vendors outside contractual requirementsAbility to support field service support when project activity is limited or project management skills are required in service functions (bearing replacements, safety for equipment movement, etc). Background:This position may require Sensitive Security Information (SSI) access and vetting via the TSA. If required, applicant must successfully pass a federal background investigation.This position may require a U.S. Personal Security Clearance.SDI is a Federal Contractor and a drug-free workplace. By submitting an application, I confirm that I understand that the Company has a right to require me to submit to a drug test prior to employment and at any time during my employment, to the extent permitted by law.Additional InformationWe offer…Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.Smiths Detection is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email .The compensation for this position ranges from $65,760.00 - $180,200.00/yr and will vary depending on factors such as your location, skills, job-related knowledge, and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions. Smiths Detection provides comprehensive benefits including healthcare, 401K savings plan, company holidays, vacation, sick time, parental leave and an employee assistance program. Eligibility requirements apply.If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail or call toll-free 877-703-1029. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Smiths Detection, Inc. participates in the Electronic Employment Verification Program.We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

Created: 2026-03-10