A leading IT services company in Charlotte, NC is seeking a Mid-Senior Quality Assurance Lead. This role emphasizes functional test automation, requiring 5 to 8 years of QA experience and 3+ years in leading QA activities such as test planning and execution. Candidates should have experience with tools like Selenium, Cyara, and JIRA, as well as familiarity with IVR testing. The position is full-time with a focus on designing robust test strategies and frameworks. #J-18808-Ljbffr