Installation Manager

We are One Workplace. We believe that people with a purpose need great spaces to perform their best work. We think big but work small, innovate through relentless curiosity, and treat each other - and our clients - like family. Over the past 70 years, we haven’t forgotten who we are, and we’ve never stopped changing. From big city skyscrapers to the west coast's premier universities and medical facilities, we design insightful work spaces with the latest technology to provide our clients an environment that embodies their image and encourages success. Our drive and dedication to providing our clients with innovative spaces and solutions has helped us expand our footprint, and now it is time to expand our team.One Workplace is committed to the development of empathetic leaders, diversification of talent and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.Compensation range: $110,000 - $130,000 AnnuallyThe base salary will be determined based on your location, experience, and the pay of employees in similar positions. Actual total compensation will be dependent upon the individual's skills, experience and qualifications.Benefits:15 days of PTO9 Paid holidaysMedical/Dental/Vision Insurance401k + Employer MatchPaid Parental LeaveWellness App with reimbursement of up to $500 per yearProfit SharingLocation: Santa Clara, CA (on-site)Hours: Day shift, Monday - Friday The Installation Manager is responsible for all field installations and ensures that all company and departmental processes and procedures are followed. Acts as point of contact for Sales, Project Management and external customers. Works closely with scheduling and estimation to ensure that all installations are efficient and profitable. Responsibilities:Manage a team of 70+ Installers that includes temporary staffHires staff, tracks attendance and performs performance reviews accordinglyWorks closely with Operations Dispatchers and Schedulers on allocation of resourcesAttend pre-install and project planning meetingsWork with Estimation Team on labor quotes for installation services to maintain competitive pricing based on industry standardsMaintain a high level of internal/external customer satisfaction by ensuring that crews meet or exceeds the customer expectationsEnsures all furniture is installed per manufacturer guidelines and specificationsManage and track all costs for installation equipment, materials and suppliesResponsible for field/in-house technical training, coaching, disciplining and mentoring for Supervisors, Leads, Drivers and InstallersAttend Safety Committee Meetings and oversee safety training and safety awareness for field employees. In addition, provide all field employees with the required safety PPE’sEnsure all projects are completed accurately and on timeResolve any billing issues with project managers or salespersons. Manage overtime and ensure that payroll is directly related to project billingQualifications:Education/ExperienceBachelor’s Degree (B.A.) or equivalent from a technical school; or a minimum of five years related experience and/or training; or equivalent combination of education and experience.Knowledge/Skills/AbilitiesProven management and leadership skills with the ability to mentor and develop othersStrong communication and interpersonal skillsKnowledge of and experience with project cost managementExtensive knowledge of furniture installation and the furniture industryMust be extremely organized with good time management skills, and proven ability in juggling priorities and developing creative solutions to meet demandsProficient knowledge of Microsoft Office programs and ability to learn internal systemStrong judgment skills with the ability to make decisions quickly and with limited informationMust have the ability to work at a faster than average pace due to the ever-changing needs in Installation.Ability to travel to work sitesEmphasis on removing bias in decisions related to promoting, hiring, leading, training and coaching team membersAdvocate for diverse perspectives and model inclusive behaviorInfluence others to promote, embrace and progress an inclusive environmentPhysical RequirementsAbility to lift up to 100 pounds and carry up to 50 poundsAbility to walk distances within the warehouse, office and client locationsSeeing, color perception, hearing/listening, clear speechWork EnvironmentRegularly works with others, has both face-to-face and over the phone contact with others and can work around electrical equipment. Occasionally works a different shift, may work outside or in extreme heat or cold, may work around noise (forklifts, trucks and power tools) and mechanical equipment, moving objects and /or dust and dirt.If this sounds like the right opportunity for you, please apply with your resume today. We look forward to connecting with you!

Created: 2025-11-15