Distribution Director

The Distribution Center Director oversees all operations at their site while leading Operations Managers and Supervisors to ensure excellent safety, quality, productivity and over all team morale. This position is responsible for achieving operational and financial objectives and ensuring efficiency throughout the facility. This role oversees all areas of distribution operations including inbound receiving, intra-warehouse movement, outbound e-commerce and retail store fulfillment and partners closely with groups company- wide, including Engineering, Analytics, IT, Transportation, Store Operations, Merchandising, HR and Recruiting. This is a full-time, salaried, exempt position.Position Reports ToVP of Supply ChainWhat We Stand For Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.Principal Duties and ResponsibilitiesManages $20M+ distribution payroll and operations expense budgetLeads a team of high-performing, diverse & dynamic leaders consisting of Operations Managers, Supervisors and 250+ distribution center specialistsMonitors and drives key service level metrics to deliver on our promise of an excellent customer experienceAccountable for KPIs, including safety, quality, retention, productivity and throughput for distribution center operationsEstablishes initiatives that drive year over year improvement, as well as streamlines and optimizes day-to-day operationsContributes to the development of new tools, processes and technology which make teams more efficient, effective and safeManages multiple priorities in a fast-paced environment with effective communication and follow throughCommunicates and explains new directives, policies, or procedures to managers, meets with entire operations staff to explain changes, answer questions, and maintain moraleManages corrective/disciplinary action when necessary, collaborating with Human Resources on appropriate conversations, actions, follow-up and documentationMaintains and promotes a safe work environment for all employeesMonitors and ensures compliance in all legal matters and communicates any needs or concernsA steward of company culture, promoting and embracing business practices, philosophies and strategyConducts timely and objective salary and performance reviews of direct reports and participates in supervisor or specialist reviews as appropriateLeads, coaches, trains and manages the values and attitudes of all distribution specialists by managing behavior, actions and performance through proper communication and follow-upAbility to work in a non-climate-controlled environmentContributes to a clean and safe Distribution CenterConsistently arrives promptly to work the assigned scheduleResponsible for maintaining discretion related to all confidential/sensitive company and customer informationPerforms other requested tasks and dutiesExperience and Skills RequiredCollege degree preferred7+ years of retail distribution, e-commerce or supply chain management experience in an automated distribution center environmentExperience with complex operational processes and performance improvement projects with lean or six sigma experienceAble to work collaboratively across functions and gather multiple points of view into a streamlined action plan, driving results in a fast-paced environmentExperience handling employee relations issues including investigations, administering disciplinary action, and employee terminationsAnalytical ability necessary to gather and interpret data to further develop, recommend and implement solutionsTechnologically savvy, collaborative, confident leader, utilizing Microsoft Office products to analyze and articulate opportunitiesWorking knowledge of WM, LM, conveyors, sortation and robotic systemsConfidence and competence in decision makingAbility to work in a constant state of alertness and a safe mannerAbility to pass background checks and investigations due to foreign, federal, state and local regulations; based on position responsibility and sensitivity, periodic check and reinvestigations may be performedExperience managing others including career development, directing and evaluating workIs committed to working scheduled hours and has the flexibility to work additional hours based on changing business needsKnowledge of industry business and passion for following trends in the industryAbility to communicate clearly and effectively in a professional manner, both orally and in writing, at all levels within and outside the organizationAbility to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or weekFlexible, with a positive attitude and passion for knowledgeStrong time management and organizational skills with the ability to successfully manage multiple projects at oncePossesses focused attention to detail while working quickly and accurately under pressureMakes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process informationAbility to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team-focused and life-changingWe believe in taking care of our team.That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping youcontain your health,grow your career, andfind balance in your life.Here's a peek at what you can expect:Competitive health, dental, and vision plansto keep you and your loved ones well.401(k) retirement savings planwith optional investment guidance and assistance offered through Fidelity.Unique '1equals3' websitefor easy access to your benefits information and company updates.We've got your back!Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.For our full-time associates, we offer even more:Peace-of-mind benefits:Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).Family-focused support:Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.Work-life balance boosters:Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.Discounts galore:Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.Thriving with diversity:Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.But that's not all!We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.Company will not pay costs associated with immigration sponsorship.The Container Store promotes a smoke-free, drug-free environment. We are proud to be an Equal Opportunity Employer and comply with theAmericans with Disabilities ActOffice Physical RequirementsState Specific Notices

Created: 2025-11-01