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Resort Manager

Hersha Hospitality Management LP - Palm Beach, FL

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Job Description

Opportunity: Resort ManagerThe Palm Beach Marriott Singer Island Beach Resort and Spa is seeking an accomplished Resort Manager to help lead the day-to-day operations of this premier resort, ensuring exceptional guest service, operational excellence, and team engagement consistent with the brand standards.This role is ideal for an operational leader who thrives in a high-performing environment and excels at developing people, elevating service culture, and delivering strong financial results.Your Growth PathGeneral Manager - Regional Director of Operations - Vice President of OperationsYour FocusesLeadershipLead, inspire, and mentor a diverse team of department heads, cultivating a culture of collaboration, innovation, and accountability.Set clear expectations and provide the guidance necessary to achieve exceptional performance.Guest ExperienceEnsure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.Continuously seek opportunities to enhance guest interactions and exceed expectations.Financial PerformanceDevelop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.Monitor financial performance through regular analysis and implement corrective actions as needed.Operational ExcellenceMaintain a seamless and efficient operation by overseeing all aspects of resort management, including front office, housekeeping, and valet.Implement best practices to uphold quality and safety standards.Follow sustainability guidelines and practices.Community EngagementEstablish strong relationships within the community.Act as a brand ambassador and maintain a positive public image.Strategic PlanningCollaborate with executive leadership to develop and execute long-term strategies that align with company objectives and drive sustainable growth.Employee Development Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.Your Background and Skills Associate or Bachelor’s Degree in Business, Hospitality or a related field is preferred.Marriott branded experience is strongly preferred3+ years as a Manager or similar leadership role in a full-service hotel, preferably a resort setting.Strong financial acumen and the ability to analyze data, develop budgets, and manage financial performance.HHM Benefits and PerksMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchFree Basic Life InsuranceTravel DiscountsCommuter Transit and Commuter Parking BenefitsQuarterly Bonuses and IncentivesEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentTechnology ReimbursementsWork Environment and Context Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.Occasional travel required.What We BelievePeople Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own ItHHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.To see other opportunities at this location, click here.

Created: 2025-11-01

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