Commercial Lines Customer Service Agent

Our Bloomington office is looking for a licensed Customer Service Agent, experienced in account management and customer service for various Commercial Lines products. Prime candidates should be organized, conscientious, confident and outgoing, with excellent communication skills. Our Agency culture encourages our associates to develop valued relationships with our customers and always strive to exceed their expectations of professionalism and service. First Insurance Group utilizes the AMS360 management system, Zywave Broker Briefcase, and Agency Revolution products.This is a full-time position and compensation will be adjusted based on experience and training with our various insurnce technology platforms.BenefitsPaid Time Off (PTO)Health InsuranceDental InsuranceVision InsuranceLife InsuranceHands on TrainingMon-Fri ScheduleCareer Growth OpportunitiesRetirement PlanFlex Time offResponsibilitiesWorks with Producers on Commercial Lines AccountsCustomer interaction via phone and emailFollowing daily activities in AMS360Following expiration listRequirementP & C license preferred but not requiredOrganizedExcellent communication skillsMulti-taskerExcellent phone and interpersonal skillsFull-time position, ability to work from 8 to 5 weekdays, with 1-hour lunch

Created: 2025-10-31