Client Services Specialist

Are you ready to embark on a rewarding career in pet care? New Horizon Kennel is searching for a dedicated and enthusiastic full-time Client Services Specialist to join our team in Port Byron, IL, servicing the Quad City area!As a Client Services Specialist, you'll enjoy a competitive wage of $18 - $22 per hour, along with a range of company-wide benefits, including a retirement plan, Health Insurance for our Full-time employees, paid time off (PTO), a flexible spending account (FSA) for health care and dependent care, employee discounts, and professional development assistance. Our company culture is built on teamwork, respect, and a shared passion for pets. Apply today and take the first step toward a fulfilling customer service career with us! LEARN ABOUT USIn operation since 2012, we have a stellar reputation in our community and the surrounding region as a modern pet care facility committed to quality services and excellent care for dogs and cats. We uphold the highest standards and do our utmost to provide a safe, comfortable, and engaging environment. Our high-performance services include grooming, lodging, training, enrichment playgroups, and more! We're not only a great place for pets to play but a great place for animal lovers to work. We offer competitive pay, great benefits, career development opportunities, and a positive work culture. Join us! WHAT YOUR DAY ENTAILSAs a Client Services Specialist, you'll be the key point of contact for our valued clients, handling interactions by phone, in-person, and electronically. Your responsibilities will include meticulous data entry with quality control and proactive client account maintenance. Picture a day where your positive attitude and attention to detail shine as you ensure seamless scheduling and exceptional service delivery. Join us, and let each day be a rewarding experience in the world of pet care. OUR IDEAL CLIENT SERVICES SPECIALISTAsk yourself: Do you possess a keen sense of ethics, attention to detail, and a positive attitude? Are you an active listener with excellent time management and critical thinking skills? If you answered "yes" to these questions and can meet the following requirements, we need you as our Client Services Specialist!High school diploma or equivalent2 years of front-office customer service experience2 years of experience working with Microsoft Office, including ExcelPhysical ability to lift 50 lbs and spend most of your shift seated WORK SCHEDULEWe are looking for someone who can work varying shifts. Your schedule can span the following days and times, with some variances based on business needs:Monday through Saturday, 7:30-12:30 AM or 2:30-6:30 PMPlan on working five 4-hour shifts or a similar schedule, and it is unlikely you will be required to work all 6 days each week. ARE YOU READY TO JOIN OUR TEAM?Apply now and be part of a team dedicated to delivering exceptional pet care services. Our initial application process is quick, easy, and mobile-friendly. Seize the opportunity to advance your career and make a meaningful impact in the lives of pets and their owners. Join New Horizon Kennel today! Job Posted by ApplicantPro

Created: 2025-10-31