Store Manager

Store Manager Location MD - GERMANTOWN Are you an experienced Store Manager and passionate about helping people improve the quality of their lives? Then ActionLink needs you to apply! We are seeking highly driven Store Manager to manage a Hearing Center located in Big Box and Club retail stores. Our client is changing the hearing aid industry with a leading telehealth solution that streamlines the hearing care experience from user testing to product delivery - both for consumers and providers. The role is a player-coach role and will be expected to staff the Hearing Center and engage in-store customer traffic and educate potential customers about our hearing solutions to enable them live more connected and empowered lives. It's a consultative sales process that involves on-the-feet problem solving, empathy and tenacity. ActionLink is a premier retail marketing solutions company whose mission is to continually connect people with the brands they love and innovative technology that improves their lives. The role is perfect for an energetic, empathetic self-starter with direct selling experience who genuinely enjoys interacting with people and wants to play a vital role in helping people. The role involves building relationships through multiple touchpoints and delivering an exceptional experience at every point along the way. Ideal candidates are forward-thinking, empathetic, driven sales professional with a devotion to quality customer service and a passion for helping others. This role reports to the Head of Retail/COO. If you're ready for this Store Manager and Leadership opportunity to help people elevate the way they hear to improve the quality of their lives, we want to hear from you! Apply today! Schedule & Location Full Time 40 hours per week Ability to work retail hours - schedules may vary week to week. Ability to work weekdays and weekends Able to work in retail location(s) in the Germantown MD area What We Offer Premium products: Opportunity to represent innovative brand of hearing aids in an interactive environment Compensation: $ - $ per hour plus sales commission Health Benefits: Medical, dental, vision plans Retirement Savings: 401(k) option to help secure your financial future Work-Life Balance: Enjoy accrued paid time off to relax and recharge, balancing your professional commitments with personal well-being Training: Setting you up for program success Responsibilities Manage staff of 1-3 in-store sales associates to ensure an effective and engaging in-store sales experience with coverage 7-days per week Coach and develop in-store associates to help them reach their individual and team goals Ensure the Hearing Center is staffed, clean, organized and welcoming to customers. Provide recommendations to senior leadership on investments to improve the in-store experience and results Deliver an exceptional consultative sales experience by effectively communicating our unique offerings and mission to in-store customers and prospective clients. Develop strategies to increase sales and conversion methods Manage customer pipelines and the entire sales process including closing the sale Acquire and retain customers by providing guidance and support through each stage of their hearing journey Provide a best-in-class customer experience by becoming a product and subject matter expert in hearing aids, hearing loss and hearing health Provide key insights to operations, sales, and marketing teams to help identify issues, inform decisions, create learnings and drive change Provide basic customer support to your customers who come back with questions or need help Be able to adapt to, learn, and create new processes Qualifications Relevant retail store management experience is required Experience managing retail sales associates to exceed sales goals Outgoing, enthusiastic attitude with ability to positively influence others Ability to present training materials and technical information to individuals and groups Demonstrated customer service aptitude with superior interpersonal and written communication skills Available to work required retail schedules Access to reliable transportation Apply today!

Created: 2025-10-31