Triage RN, OBGYN

Site: Mass General Brigham Medical Group Western Massachusetts, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery prehensive and sensitive health care as unique as you: That’s what you’ll find at Cooley Dickinson Medical Group ObGyn & Midwifery, no matter your stage of life or state of health. We’re dedicated to moving health care forward in the Pioneer Valley with a full range of services, including pregnancy, childbirth and midwifery services as well as comprehensive gynecology care and breast health services.Our programs and services include:Adolescent GYN Health/First GYN examChildbirth CenterCare for trans men, genderqueer and gender-nonconforming individualsContraceptive Management (birth control)Fertility counseling and treatment, intrauterine insemination, reproductive healthGynecologyMammographyMenopause CareMidwifery ServicesMinimally Invasive SurgeryObstetrics (pregnancy care)Osteoporosis Care (bone health)Pelvic Floor disordersReproductive EndocrinologySTI/sexually transmitted infectionsUrinary Incontinence (loss of bladder control)Vaginal/Vulvar diseases and disorders This specialty has offices in 2 locations:22 Atwood Drive, Northampton170 University Drive, AmherstJob SummaryWe are seeking a full-time Hybrid 40-Hour Triage RN to supports both our Amherst and Northampton office onsite Monday through Friday from 8:30am-5:00pm with 2 remote days!Dedicated to phone triage, this Nurse will handle patient interactions via telephone, provide advice in accordance with clinical protocols, and coordinate proper disposition. Calls are related to patient concerns, appointments, pre and post procedures, urgent care, inpatient admissions, prescription refills, and test results.QualificationsEducationAssociate's Degree Nursing required or Bachelor's Degree Nursing preferredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsRegistered Nurse [RN - State License] - Generic - HR Only requiredExperienceClinical nursing experience 0-1 year requiredKnowledge, Skills and Abilities- Familiarity with the principles and skills needed for practical nursing to provide patient care and treatment.- Knowledgeable of the care required by respective age groups for which care is being provided.- Ability to maintain confidentiality and secure sensitive information.- Knowledge of medical terminology.- Excellent verbal and communication skills.- Ability to accurately screen and triage acute patients.Additional Job Details (if applicable)Remote TypeHybridWork Location22 Atwood DriveScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$32.09 - $52.03/HourlyGradeCDPRNC53At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:Mass General Brigham Medical Group Western Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Created: 2025-10-31