Coordinator, Supply Chain

Duties: Under the supervision of the Supervisor, Domestic Operations, support the overall objectives of Joni and Friends Global Operations department. Perform duties and responsibilities including, but not limited to:Supply Chain DivisionCross-train to learn, understand, and develop competency in the three Supply Chain coordination areas: wheelchair collection, wheelchair restoration, and transport logistics Cultivate great working relationships internally and externally (domestic and international) by providing excellent communication, customer service, and quality control for all Supply Chain processes and tasksCollection and RestorationPrepare and process weekly and month-end reportingAssist in delivery of pictures and stories of wheelchair recipients to Restoration Centers to encourage program workersCoordinate allocation of resource materials for Wheels for the World (WFTW) Outreaches, Restoration Centers, and Wheelchair Collection VolunteersSupport all aspects of new wheelchair procurement (sourcing, invoice processing, and shipment tracking)Support regular communication with Restoration Center and collection stakeholders Transport Logistics:Update project management tools with all pertinent transport details to prepare and maintain the wheelchair shipment scheduleSupport the commencement and tracking of domestic and international shipments of wheelchairs and other equipment, obtaining regular status updates for the Supply Chain teamDisseminate accurate and timely documentation necessary for expediting domestic and international shippingEnsure timely processing of all project shipment verification reportsSystems and Processes:Provide input for system and process change, development, and maintenance to increase efficiency and accuracy in Supply Chain services Monitor financial advances and consolidate receipts to prepare expenditure reconciliations and reimbursementsOther duties and projects as assigned by supervisor to support department and organizational needsQualifications: Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faithDesire to serve in a growing and dynamic Christian service ministryAssociate Degree, equivalent work experience, or supply chain or logistics certificationTwo to three years of comparable process coordination experience Able to support and integrate with other departmentsMust be a self-starter, flexible and able to multi-taskTakes initiative to seek other work when assigned tasks are completeUses good judgment in working with and for a diverse group of volunteersDemonstrates effective and diplomatic written and verbal communication skills Maintain a sense of tidiness and orderliness in the workplaceBasic accounting knowledgeAbility to manage workload to meet deadlinesSome travel may be required to audit Supply Chain program activityAbility to learn new applications quickly Experience using CRM software like Salesforce is preferred Strong general computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook, and the InternetUnderstanding of Christian ministry and specifically Joni and Friends is desirablePhysical Requirements:This position primarily involves sedentary work in an office setting. The employee must be able to sit for extended periods, operate a computer and other standard office equipment, communicate clearly in person and over the phone, and occasionally stand, walk, bend, or reach to access files and supplies. The role may also require occasionally lifting or carrying items up to 20 pounds.Work is performed in a professional office setting with occasional movement throughout the facility. The environment is typically quiet to moderate in noise level, with standard lighting and temperature conditions. Employees are expected to maintain safety and ergonomic awareness while performing all tasks.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Compensation is $22.00-$24.00 per hour. This is a hybrid position, in office Monday, Tuesday, and Thursday, remote Wednesday and Friday. Prior to applying for any position with Joni and Friends, all applicants must review our

Created: 2025-11-05