Call Center - Customer Service Representative

Tin Man: Call Center - Customer Service RepresentativeSalary:$18 - $23/hour + weekly bonusWork Schedule:Some flexibility may be available; however, candidates must be available for at least one weekend shift.Are you looking to jump into a dynamic, innovative, and growing career opportunity? Tin Man offers you a small business feel, but a large business size, growth with stability. And if you're the kind of person who likes to assist customers by providing solutions, then Tin Mancould be a perfect fit to grow your career. We're looking for Customer Service Professionals for ourBowling Green, OHoffice. This role is for people who want to provide our Maintenance Agreement Members and potential new customers with the excellent customer service they want and deserve. Join our team to deliver personalized service that demonstrates the value of being serviced by Tin Man. If you desire a career with plenty of opportunities, let's talk.Qualifications & Skills:Must have 2+ years of CSR experienceCall Center experience 1+ yearsService Titan or home services industry experience (not necessary but a plus)Proficiency with computers, especially software applications including MS Word, email, and CMS is a plusEngage in active listening, confirm or clarify information, and manage and provide solutionsExceptional interpersonal and rapport-building skillsStrong written and verbal communicationStrong time management, organizational skills, and decision-making skillsDetail-oriented, consistent, adaptable, and accountableProficiency in problem analysis and problem solvingAbility to multitaskStrong attendanceBuild lasting relationships with customers and other call center team membersBenefits:AtTin Man, we pride ourselves in development and we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. Along with ongoing training and unmatched rewards, like full benefits and a 401k match, Tin Manseeks to provide a workplace where everyone can be their authentic self. ThroughTin Man’s competitive salary and benefits, you will feel valued daily.Medical, Prescription, Dental, VisionDisability & Term Life InsuranceMatching 401k benefitsOngoing training & development, & growth opportunitiesPaid HolidaysPaid Time Off (PTO)USD $18.00/Hr.USD $23.00/Hr.

Created: 2025-11-06