Sports Betting Ticket Writer - FT

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.Click HEREto discover how we empower team members to grow, thrive, and advance in their careers.Write, verify, and make payments on tickets for sports wagersin accordance withdepartment policy and procedures andensurescompliancetoapplicable jurisdictional gamingstatuesand regulations.Maintain a cash bank for his/her shift, responsible for accepting payment and making correctchangewhen necessary.Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.Stock Sportsbook Kiosks with adequate supplies; troubleshoot errors.Write Sports tickets inan accurateandtimelymanner.Make paymentsand redemptionsinan accurateandtimelymanner; verify tickets and payoffs.Maintain and reconcile bank for assigned shift byfollowing established cash-handling policies and procedures.Explain wagering rules, including betting lines and odds, and procedurestoguests.Provide information andassistanceto customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for furtherinformationas necessary.Assistguests with all methods and mediums for sports betting transactions. Including but not limited to: Sportsbook Desk, Sportsbook Kiosks, Online Sportsbook Application.Enter player tracker information and createnew player tracking accountsComplete Title 31 transactions inan accurateandtimelymanner.Notify management of escalated or prevalent guest issues/concerns and anyapparentsuspicious activity.Perform other job-related duties asrequested.Must be at least 21 years of ageMinimum six (6) months of cash-handling experienceHigh school diploma or equivalent GEDEffectively communicate in English, both oral and written formsPreviousexperience in race and sportsbookpreferredPreviousexperience in a similar resort environmentpreferredBilingual, with English as primary or secondary languagepreferredAbility to work as a part of a team in a high-stress and high-volume environmentAbility to work in and adapt to a dynamic andfrequentlychanging environmentAbility to adhere to and execute established department policies and proceduresWorking knowledge of sportsProficient cash-handling skillsAbility to work under pressure while being able to pay attention to detailsBasic math skills - calculate winnings based on oddsBasic computer skillsExcellent customer service skillsAbility tomaintainprofessional, neat, and well-groomed appearance, adhering to department and company standardsMust be able to communicate effectively in English, both oral and written formsWe’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.We're changing entertainment.Follow us.Equal Opportunity Employer

Created: 2025-11-06