Warehouse Clerical Claims & Damages Support Staff

We are currently seeking a dependable and detail-oriented Clerical Warehouse Claims & Damages Support Staff member to assist with processing, tracking, and resolving claims related to damaged or missing inventory. This position plays a vital role in helping maintain inventory accuracy, ensuring timely resolution of issues, and supporting the warehouse operations team with administrative tasks.Key ResponsibilitiesLog and document all damaged, missing, or returned items from shipmentsInitiate and track claims with carriers, vendors, or internal departmentsCollect, organize, and maintain evidence (photos, reports, packing slips, etc.) for each claimCommunicate with warehouse staff, drivers, suppliers, and customer service teams regarding claim statusPrepare weekly and monthly reports on claims, damages, and resolutionsUpdate inventory systems to reflect claims or adjustmentsAssist with quality control checks and damage assessments as neededMaintain filing systems and records, both digital and physicalSupport clerical needs within the warehouse office environmentRequirementsHigh school diploma or equivalent (GED); additional training in logistics or inventory control is a plusMinimum 1 year of clerical or administrative experience (warehouse or logistics setting preferred)Familiarity with claim processes and basic shipping documentationStrong data entry skills and attention to detailProficient in Microsoft Office (especially Excel and Outlook)Excellent written and verbal communication skillsAbility to multitask and prioritize in a fast-paced environmentProblem-solving mindset and ability to follow through with minimal supervisionPreferred QualificationsExperience working with claims in transportation and warehouse distributionFamiliarity with safety and compliance standards in warehouse settingsWorking ConditionsPrimarily warehouse based some office workExposure to warehouse floor for inspection and documentation of damaged goodsWhy Ed Morse?In addition to a rewarding career, Ed Morse offers our employees the following:Weekly PayUncapped earning potential! -Bonuses, Commissions, etc.401K with company matchCompetitive Health Benefits including:MedicalDentalVisionSupplemental Insurance options, Life Insurance, Short Team Disability & Long-Term DisabilityEmployee Assistance ProgramQuarterly Wellness ProgramVacation PaySick PaySix Paid Holidays each calendar yearFantastic Employee Purchase Program! - Discounts on vehicles, parts & serviceEmployee Referral Program- Get rewarded for working with friends!Become involved in our community with Ed Morse CaresUnlimited career potential- opportunities in multiple states with over 30+ brands!Ongoing Education- receive manufacturer and product knowledge training.

Created: 2025-11-10