Insurance Personal Lines CSR

Bank Midwest is seeking a full-time Insurance Personal Lines Customer Service Rep. This position works closely with all producers and customers to provide excellent customer service.Responsibilities/Duties:Provide prompt, efficient, high-quality service to clients and agents as the primary point of contact.Work with agents and insurance carriers to market both new and renewal personal lines accounts.Gather information as needed for renewals, changes, and other customer service-related needs.Maintain strong business relationships with carriers, including service representatives, underwriting and claims.Working knowledge of the agency's core systems; EPIC and insurance carrier sites.Document all customer contact and interactions within core system.Requirements:Licensing in Property/Casualty and Life/Health a plus; however; we will assist in training to secure proper licensing.Strong verbal/written communication skills, accuracy and attention to detail. Strong customer service focus and enjoy working in a team environment.Benefits:Competitive compensation, 401(k), bonus program, and Employee Stock Ownership Plan. Medical, Dental, Vision options. Paid Time Off, HolidaysCompensation is based on experience and qualifications.Equal Opportunity Employer

Created: 2025-11-11