Office Assistant II - Outpatient Therapy - Hamilton - ...

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.Kettering Health Hamilton Kettering Health Hamilton, formerly Fort Hamilton Hospital, has been serving the Hamilton community for over 90 years. Leads the way to better health in the Butler County area, serving patients fromFairfield, Oxford, Cincinnati, Middletown and surrounding communities. KH Hamilton offerings include maternity, emergency, the most advanced wound healing in Butler County, and a range of outpatient services. In 2020, KH Hamilton received an “A” from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States.Full-service, community hospitallicensedfor203 beds.In 2020, KH Hamilton received several awards from Healthgrades: America’s 250 Best Hospitals (2018-2020)America’s 100 Best Pulmonary Care (2018-2020)Gastrointestinal Care Excellence Award (2020)Job ResponsibilitiesThe Office Assistant provides clerical support to office, answering phones, filing, greeting customers, and preparing documents as assigned. Perform reception and transcription duties as needed. This individual manages office support functions; prioritizing and coordinating work assignments; reviews work for accuracy. Coordinates, organizes, and implements inpatient/outpatient schedules. Provides supervisory responsibilities to the medical office including orienting and training new personnel.Job RequirementsHigh School diploma or equivalentKnowledge of medical terminology3 years clerical experienceAble to type 60 WPMIntermediate computer skillsStrong Customer Service SkilledExcellent Customer Service and Communication Skills2-3 years’ customer service and/or front office experienceEpic software trainedProficient in Microsoft Office SuiteGeneral understanding of medical terminologyExperience with therapy operationsKnowledge of insurance verification and authorizationThe ability to be flexible and able to adapt to changeData entry and attention to detail

Created: 2025-11-12