Operations Supervisor - Cold Food

Job Title:Operations Supervisor - Cold FoodJob Location:Dallas-USA-75261Work Location Type:On-SiteSalary Range:$55,023.54 - 68,779.42About usLSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.Role Purpose StatementThe Cold Food Operations Supervisor plays a key role in leading daily production and team performance within a high-volume, time-sensitive environment. This position ensures that cold food preparation, packaging, and delivery meet quality, safety, and customer standards while maintaining compliance with all regulatory and company procedures.The supervisor is responsible for coordinating staff, monitoring workflow, resolving operational issues, and supporting cross-functional collaboration with logistics, culinary, and inventory teams. Strong leadership, attention to detail, and a hands-on approach are essential to success in this role.Shift Flexibility Requirement: This position requires availability to work across two critical shifts based on operational needs:Morning shift: 4:30 AM - 2:00 PMAfternoon/evening shift: 2:30 PM - MidnightSupervisors must be able to rotate between shifts and support coverage as needed, including weekends and holidays. Reliability, adaptability, and a commitment to maintaining service excellence during peak periods are essentialCompensation & BenefitsCompetitive PayMedical, Dental, Vision - starts Day 1401(k) with Company MatchPaid Time Off, Sick Leave & HolidaysTuition Reimbursement - support for professional developmentFree Parking & Daily MealsMain AccountabilitiesSupervisor ResponsibilityEnsure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timelyConduct daily work group meetingsSchedule and control staff to meet labour productivity and overtime targetsEnsure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)Document and follow up on all department processes in order to implement improvementsEnsure on-time and accurate production and/or catering of all flightsMonitor and ensure compliance with all safety regulationsOther duties as deemed necessaryLeadershipGuide, motivate and develop staff within the Human Resources policiesMake the company's values and management principles live in the department(s)Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviationsParticipate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systemsKnowledge, Skills and ExperienceShift Flexibility: Ability to work both morning (4:30 AM - 2:00 PM) and afternoon/evening (2:30 PM - Midnight) shifts, including weekends and holidaysTeam Leadership: Experience supervising diverse teams in a fast-paced, high-volume food production or logistics environmentOperational Coordination: Skilled in managing workflow, resolving issues, and maintaining production timelinesAttention to Detail: Strong focus on food safety, quality standards, and regulatory complianceCommunication: Clear, professional communication with team members, cross-functional partners, and leadershipProblem Solving: Ability to identify challenges and implement practical, timely solutionsAdaptability: Comfortable navigating changing priorities, staffing needs, and operational demandsBasic Computer Skills: Familiarity with production tracking systems, scheduling tools, and email communicationPhysical Stamina: Capable of standing for extended periods, lifting up to 50 lbs, and working in refrigerated environmentsLSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Created: 2025-11-13