Onboarding Associate
Actalent Services - Tempe, AZ
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Actalent Corporate has an immediate opening for an Onboarding Associate at our Tempe, AZ Corporate office!Schedule:Internal | PermanentFull Time | Monday - Friday | 8:00 AM - 5:00 PMHybrid | 4 days in-office, 1 day remoteCompensation / Benefits:Hourly Rate: $21.63 per hr ($45,000 annually)Bonus Potential: $333 monthly (up to $4,000 annually)Benefits: Medical, Dental, Vision, Prescription, 401(k), PTO (20 days + 6 Holidays), Profit Sharing, etc.Job SummaryThe Onboarding Operations Associate is responsible for ensuring our customers - including but not limited to contract employees, clients, program offices, and alternative delivery teams - receive superior post-offer screening support as well as on-boarding and off-boarding support.Key ResponsibilitiesCandidate process and pre-start documentsProvide world class customer service in every interaction to ensure a quality candidate experience Receive and review onboarding trigger (New hire Employee Status Forms and/or other forms)Effectively leverage technology to manage all pre-employment screening requirements and communicate with local field office Business Support Associate as needed to proceed with talent onboarding process.Ensure all potential contract employees adhere to pre-employment screen guidelines and are removed from the process if they are not compliantEnter and manage background, drug testing and medical screening process for contractorsManage the HR folder process to ensure onboarding paperwork is completed in a timely mannerEmphasize usage of Direct Deposit or electronic deposit and CashPay to all contractors and clientsProvide pre-employment documents and screen requirements to the consultant for review and signatureClient requirements managementEnsure client pre-employment requirements, forms, policies, and documents with regard to onboarding are kept current and validated with Compliance departments.Manage client requirements for the onboarding packet (e.g. authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to startCandidate data and lifecycle managementEnsure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.Manage client requirements for the onboarding packet (e.g. authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until consultant is cleared to startCandidate data and lifecycle managementEnsure accurate and timely entry of new hire data, onboarding process updates, and all other required documentation within the onboarding and compliance processDocument all candidate/contractor touchpoints and communicate updates in a timely mannerCompliance and issue resolutionSupport issue resolution with regards to the Onboarding process, including working closely with the field office to communicate required activities that need to happen in the field, and interacting with contractor for the required follow-ups with a goal of ensuring customer satisfaction and timelinessCompetenciesAbility to prioritize, organize, problem solve and meet deadlines and goalsAbility to communicate effectively and provide follow upCapability of working in a team oriented environment that is fair, open and honestThorough knowledge of business policies and human resource practicesExcellent written/oral communication and interpersonal skillsStrong decision making abilityIntegrity and ability to maintain confidentiality and personal credibilityAbility to tackle complex issues and develop innovative, practical solutionsUnderstanding of the Allegis organization; context, complexity, dynamics, key issues and driversUnderstanding how information impacts the operating company and how data will be used to support operating company decisionsAction and detail oriented; able to prioritize while handling multiple tasksQualifications2 + years' experience in a customer service related positionAssociates degree or two years of applicable experience in customer serviceBA/BS degree in Human Resources, Business, and Accounting preferredPersonal AttributesNatural team playerConfidential and diplomaticSelf-starter/initiatorCritical thinkerSeeks growth and self-improvementFlexibleResilient/composedSelf-awareAbility to prioritize, organize, problem solve and meet deadlines and goalsAbility to communicate effectively and provide follow upAbility to build strong partnerships with all internal customers, both in their own office and from a distanceUnderstanding how information impacts the operating company and how data will be used to support operating company decisionsAction and detail oriented; able to prioritize while handling multiple tasksAbout ActalentWith global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences talent services and workforce solutions brand in 2021.Our CultureThe Actalent experience is one of high standards for professional and personal growth, integrity, and inclusivity. Everyone has ownership in the Actalent culture. We ask each member of our team to help us build our culture by:Bringing their best selves to work every day in terms of caring, competitive spirit and characterLeading by example and working with purpose and prideCommitting to fostering an inclusive and safe workplace where everyone can be their authentic selvesOur CommitmentActalent is an equal opportunity employer. We understand the power of a diverse team, celebrate differences, and promote inclusive and accessible environments. To support our colleagues in being their authentic selves and give everyone opportunities for allyship, we offer a range of employee resource groups.Actalent PRIDEEmpowered Women at ActalentBIPOCMilitary and First ResponderStrong Voices (Bringing people of color together to successfully build relationships through mentorship and high performing partnerships)Our Corporate Social Responsibility Strategic PartnershipsWe form alliances with diversity related national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact on diversity recruitment in the marketplace and the development offerings they have for our internal employees and consultants. See below for a list of current strategic partners:BEYA - Black Engineer of the Year AwardsSHPE - Society of Hispanic Professional EngineersWomen of Color Stem ConferenceLinkage’s Women in Leadership InstituteGirlstartSAE FoundationSMASHNational Urban LeagueSASE - Society of Asian Scientists and EngineersAllegis Group FoundationThe Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.Check out our Instagram and LinkedIn to see what it’s like to be part of our team: instagram.com/weareactalent | https://www.linkedin.com/company/actalentservices#actalentinternal #LI-OnsiteNo
Created: 2025-11-15