Student Assistant Internship (OPWDD), Ref# 9815

NY HELP No Agency Information Technology Services, Office of Title Student Assistant Internship (OPWDD), Ref# 9815 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $23.29 to $26.12 Hourly Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 6 AM To 6 PM Flextime allowed? Yes Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address 500A Balltown Rd, Building 3, Floor 4 City Schenectady State NY Zip Code 12304 Duties Description Under the direction of a MITS1, SG 27, within the OPWDD Dedicated Team, Change and Client Engagement team, the student intern position will assist the Change and Client Engagement Team with routine daily duties. Specific duties include but are not limited to:Assist with the creation of new end user training material for Windows 11Update current training material from Windows 10 to Windows 11Assist with the development of quarterly newsletters for OPWDD of the Dedicated Team accomplishmentsAssist with the development of communications to OPWDD Leadership of project successes.Assist with data mining of incidents and requests to ensure follow up to completion.Draft agency communications of upcoming changes and severity 2 outages.Assist with approving changes during staff vacations and time off.Assist with obtaining agency approval for site consultations.Monitor and communicate testing processes for monthly Microsoft OS, Microsoft 365, and 3rd party patches to test workstation devices.Assist with routine daily duties as directed by management. Minimum Qualifications u2022 Must be a US citizen or foreign national eligible to work in the United Statesu2022 Must be 18 years of age or olderu2022 Must be currently attending a New York State college, university or graduate program, or be a resident of New York State attending a college, university or graduate program outside of New York Stateu2022 Must have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one yearu2019s worth of academic credits over a more extended period of time may qualify part-time students) OR currently enrolled graduate student or accepted in a graduate degree programu2022 Must have a minimum grade point average (GPA) of 2.0 or equivalent to a C. Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.This position can be part time or full time.Fingerprinting and background check may be required.Benefits of Working for NYS for eligible employees:Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Offu2022 Thirteen (13) paid holidays annuallyu2022 Up to Thirteen (13) days of paid vacation leave annuallyu2022 Up to Five (5) days of paid personal leave annuallyu2022 Up to Thirteen (13) days of paid sick leave annually for PEF/CSEAu2022 Up to Eight (8) days of paid sick leave annually for M/Cu2022 Up to three (3) days of professional leave annually to participate in professional developmentu2022 Up to 50% telecommutingHealth Care Benefitsu2022 Eligible employees and dependents can pick from a variety of affordable health insurance programsu2022 Family dental and vision benefits at no additional costAdditional Benefitsu2022 New York State Employeesu2019 Retirement System (ERS) Membershipu2022 NYS Deferred Compensationu2022 Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bondsu2022 Public Service Loan Forgiveness (PSLF)u2022 And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply. Some positions may require additional credentials or a background check to verify your identity. Name Student Assistant Program Telephone 518-473-8720 Fax Email Address Address Street NYS Office of Information Technology Services Swan Street Building, Core 4 City Albany State NY Zip Code 12242 Notes on Applying Please complete the Student Assistant Application: no later than December 1, 2025. If you have any issues with the form, please contact ITS Student Assistant Program by email at .

Created: 2025-11-19