Residential Plumbing Service Technician

Looking to advance your plumbing career?R. Poust Heating & Cooling, a trusted name in home services for over 50 years, is seeking an experiencedResidential Plumbing Service Technicianto join our growing team inSparta, NJ. As part ofApex Service Partners, we offer industry-leading training, career growth opportunities, and a supportive team environment. If you’re a skilled plumber dedicated to providing top-notch service, we want to hear from you!Job ResponsibilitiesPlumbing System Installation & Repairs- Install, maintain, and repair plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and general plumbing repairsSystem Inspections & Testing- Inspect and test plumbing systems for safety, functionality, water quality, and code compliance in residential homesCustomer Interaction- Handle customer queries, troubleshoot and resolve problems, and respond to callouts in a timely mannerCost Estimates- Prepare cost estimates for repairs and replacements, ensuring customers have clear expectations of service chargesService Documentation- Properly document all work completed usingService Titanor similar software to ensure accurate records of services providedCommunication & Customer Service- Use good communication and listening skills to address customer concerns, provide expert advice, and ensure customer satisfactionCode Compliance- Ensure all work meets local plumbing codes and national standards for safety and qualitySafety & Efficiency- Adhere to all safety protocols and ensure that plumbing systems are installed and repaired in the most efficient and effective mannerQualificationsExperience- Minimum 3 years of experience as a residential plumber, with expertise in a variety of plumbing installations and repairsTechnical Skills- Strong knowledge of plumbing systems, fixtures, and troubleshooting techniquesService Software-Service Titanexperience is a plus, with the ability to accurately track service calls and customer interactionsCommunication Skills- Excellent communication and listening skills with the ability to explain complex plumbing issues to customers clearlyCustomer-Focused- Strong customer service orientation with the ability to handle customer queries, concerns, and provide professional solutionsProblem-Solving- Ability to troubleshoot and resolve plumbing issues efficientlyDriver’s License- Valid driver’s license with a clean driving recordCode Knowledge- Knowledge of local plumbing codes and safety standardsPhysical Requirements- Ability to handle physical tasks such as lifting heavy equipment and working in tight spacesBenefitsMedical, Dental & Vision Insurance- Comprehensive coverage with minimal out-of-pocket expensesDisability & Life Insurance- Financial security for you and your family401(K) with Company Match- Competitive retirement savings planPaid Training & Career Development- Ongoing training and professional growth opportunitiesPaid Holidays & PTO- Paid time off for a healthy work-life balanceCompany Vehicle & Tools- Provided for qualified plumbersPoust Heating & Coolingmay conduct a pre-employment background check and drug test, subject to applicable laws.JoinR. Poust Heating & Cooling, part ofApex Service Partners, and take the next step in your plumbing career with a company that values its employees and customers. Apply today!Poust Heating & Coolingis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Created: 2025-11-21