Quality Assurance Associate - Complaints Handling

Actalent is Hiring a Quality Assurance Specialist // First Shift Job Description We are seeking a dedicated Quality Assurance Specialist to ensure that all product quality complaints are handled efficiently and in accordance with our rigorous company procedures. This role involves collaborating with external partners and internal departments to conduct thorough root cause analyses and enhance procedural compliance. Responsibilities + Ensure all product quality complaints are properly initiated, investigated, and responded to following company procedures. + Work with external partners and customers to gather necessary information for robust root cause analysis. + Collaborate with functional departments to identify additional procedural controls for compliance improvement. Essential Skills + Proficiency in quality assurance and data entry. + Experience with Electronic Quality Management Systems such as TrackWise, Master Control, Veeva. + Ability to use Microsoft Word and Excel effectively. Additional Skills & Qualifications + Associateu2019s Degree in a Scientific Field. + Good understanding of current regulatory requirements related to market complaints. + Strong working knowledge of market complaints and root cause analysis processes. + Excellent technical writing skills with a strong command of the English language. Work Environment This role operates within a lab environment regulated by FDA and GMP standards. The position is a first shift role, Monday through Friday, from 8 am to 5 pm. This opportunity is within a large pharmaceutical company, offering the potential for hands-on lab experience and possible long-term opportunities contingent on openings post-assignment completion. Job Type & Location This is a Contract to Hire position based out of Coconut Creek, FL. Pay and Benefits The pay range for this position is $25.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Coconut Creek,FL. Application Deadline This position is anticipated to close on Dec 8, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email ( ) for other accommodation options.

Created: 2025-11-26