Counselor - SLG, South & East (IT Strategy & ...

Role Overview Counselors advise, guide and provide insights to IT Leaders in Small and Medium Public Sector market segments. Their main objective is to assist senior IT leaders in delivering improved results by optimizing decision making, mitigating risk and addressing the challenges they face on their path to professional excellence. You'll be a good fit if you.... Provide services exclusively to ~20-25 accounts annually, as assigned Assist members to make best use of their Info-Tech memberships, leveraging all entitlements within their memberships Arrange and engage in value-based client conversations and create value for members, providing technology and industry insights and professional advice to our members in-person and virtually Evaluate members’ needs and work with them to set objectives and develop a strategy/work plan within the terms and conditions of the membership agreement Embrace Info-Tech Research Group culture of continuous learning by participating in on-going self and industry development activities Provide proactive thought leadership and new ideas not “asked for” on behalf of the client’s membership Participate in regular communication / support / education and participation with Sales Leaders and Account Directors to complete account planning and support efforts Leverage ITRG and 3rd party assets to deliver on promises within the memberships Diagnose member value expectations and pain points, and connect them with appropriate Info-Tech Research Group product solutions Key Responsibilities Possess up to 15 years of Senior IT, Customer Relations, Stakeholder Engagement, Professional Services and/or Research and Advisory experience in the Public Sector. Strong background in any facet of Information Technology including but not limited to Infrastructure, Applications, Architecture, Consulting, or Customer Relationship. Strong people relationship management skills; operational and systems development skills and experience in business writing, financial budgeting, management and reporting In depth understanding of various Public Sector management roles, politics, human behavior and predictive scenarios related to IT leadership Ability to coordinate service delivery activities and respond to diverse needs of a variety of key-stakeholders Exceptional customer service focus, high professionalism and adherence to ethical principles of conduct Strong communication and organizational skills, self-starter Ability to adhere to members and Info-Tech Research Group core value as a trusted executive Strong verbal, written, facilitation and presentation skills Bilingual proficiency in French, Spanish or German is good to have to support our diverse client base across North America and globally. Residing in the continental U.S., preferably in the middle to eastern U.S. Bachelor’s degree in either Computer Science or any business-related discipline Ability to travel approx. 25% of the time Info-Tech Research Group of companiesis an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process. #LI-NZ1

Created: 2025-12-01