Crew Lead Manager

Hungry For A Great Career?To our guests, Zaxby’s is more than just a place to eat - it’s a place to have fun, spend some time with friends and experience great food.To our team members, Zaxby's is a family.Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do.Job QualificationsThe following requirements must be met in order to qualify for this position.Must be 21 years of age or older2-3 years management/shift leader experienceHigh School Education or equivalentAbility to work a minimum of 30-40+ hours per weekFlexible ScheduleWork nights, weekends required.Benefits:Free Meals on the ClockTeam member recognition programTeam member referral bonusFlexible HoursIncentivesResponsibilities:The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:Zaxby’s Front of House Development Plan Hands-on stations trainingProvide friendly, enthusiastic service for all guestsPromptly greet guests as they enter and thank them as they leaveMaintain awareness of current promotionsExplain menu items, answer questions, and suggest additional itemsEnthusiastically represent the Zaxby’s brandAccurately complete orders and guest transactionsEnter guest orders accurately into the point of sale systemAccept payments, operate cash registers, and maintain receipts Handle cash payments, count and verify tills, and record totals appropriatelyMaintain a clean, safe, welcoming environment Clean and maintain guest areas including dining room, counters, bathrooms, and building exteriorMaintain equipment and inform management of maintenance needsStock paper goods, condiments, serveware, and beveragesKeep work areas clean and organizedAccurately complete, package, and present guest ordersFlexible work schedulesProvide Positive work environment.Capabilities Requirement:Lead crew and personnel on each shift, including cashiers and cooks.Make sure all guests are greeted and lead crew to greet each guests.Positive AttitudeAdaptableInventory management: the management of food sure that all daily, weekly, monthly and quarterly tasks and checklists are being completed correctly.Hiring and scheduling staff to provide quality guest experience while managing labor sure that daily cash drawers, safe and credit cards are balanced.Operate the store to meet or exceed budgeted operating sure that all product quality standards are met.Create an environment of quality within your store.Lead a team well and coach the performance of others. Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.

Created: 2025-12-02