Customer Service Advisor

What You’ll Do:As a Customer Service Advisor, you are often the first and last face our customers see. You will create lastingimpressions and build loyal customers by using product knowledge and services to present oil change options andadditional services. No matter your experience, our training program will prepare you to communicate successfullywith our guests and provide you with the skills and confidence to be exceptional under the hood. We will help youbecome an expert on our products, services, and company knowledge.At VIOC, "It all starts with our people." Creating a diverse and welcoming workplace with team members from variedbackgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons withdisabilities are strongly encouraged to apply.The perks and benefits we’ll provide you*:Competitive weekly pay - $17.25 per hour Paid on-the-job training - No previous automotive experience is requiredFlexible work schedule: No late evenings or holidaysPaid time off (PTO), and holiday payCompany provided uniforms and toolsTuition and certification assistance and access to a FREE online universityMedical and prescription drug coverage - with Health Savings Account contributionsDental, vision, and 401(k) retirement savings plans - 100% match up to 5%We promote from within - a commitment we are passionate aboutBack-up Child and Elder Care50% discount on Valvoline Instant Oil Change (VIOC) automotive services*Terms and conditions apply, and benefits may differ depending on location.What you’ll need to succeed:Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendationsEffective interpersonal and oral communication skillsInteracting with people face-to-faceEagerness to learn and growOccasionally lift up to 50 poundsWilling to be top-side technician cross-trainedHave full mobility and can work with your hands above your headCan stand for extended periods of time and climb stairsComfortable working in a non-climate-controlled environmentEnglish fluency in reading, writing, and speaking

Created: 2025-12-02