Customer Service Representative

Join our expanding eCommerce team in Missouri City, TX as a Customer Service Representative and play a crucial role in delivering exceptional service to our customers. This is a 2-month contract position where you'll have the opportunity to utilize your problem-solving skills and contribute to exciting initiatives aimed at growing and reengaging our customer base. Company Profile: Expanding eCommerce team within a thriving organization Collaborative environment with a brand-new office space Exciting initiatives to grow and reengage customer base Customer Service Representative Role: Maintain and strengthen customer relationships through exceptional service and proactive outreach Handle incoming calls, emails, and chats while focusing on reengaging past customers and driving repeat business Reconnect with previous customers to understand needs and reintroduce products Share updates on new and existing products, promotions, and discount codes Track and document customer interactions and follow-up activities Support other customer service projects as assigned Customer Service Representative Profile: High School Diploma required Minimum 2 years of previous customer service experience (eCommerce or retail preferred) Strong data entry and computer skills Excellent phone presence and communication skills Positive attitude and ability to thrive in a team-oriented environment Strong multitasking and problem-solving skills High energy and enthusiasm for connecting with customers and building loyalty Features and Benefits while On Contract: Explore our extensive list of benefits beyond basic staffing agency offerings on our website under the Candidate Benefits tab Features and Benefits of Client: Medical, Dental, Vision 401K with match 4 weeks PTO CSR, Call Center, Outbound Calls, E-Commerce, inside salesdfwHR is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas. Disclaimer: Sensitive and personal data will not be requested by dfwHR or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

Created: 2025-12-02