Customer Service Dispatcher

If you’re a problem-solving, multitasking expert with excellent communication skills, you could be perfect for our CSR/Customer Service representative/dispatcher position. Our growing company is looking for the right candidate to be the main point of contact for customers, field units, and management. Strong interpersonal skills are a must in this dynamic role. You are familiar with dispatch systems( Service Titan), data entry, and creating work schedules. If this sounds like the perfect fit for you, apply now!Compensation:$52,000Responsibilities:Create and change service calls when needed Track dispatch service calls and arrival times Organize dispatch documents Communicate with customers and field teams about service details and special requests Log customer complaints and service tech notes Qualifications:Experience working with people under stressful and dynamic conditions 1+ years of experience as a service dispatcher is preferred, but not required Previous work in a customer-facing position Applicant must have high school diploma or GED; associate or bachelor’s degree is preferred Exceptional communication, customer service, organizational, and interpersonal skills About CompanyWe are a family-owned and operated, fast-paced, growing roofing company.We believe that our core values are the center point of our business- From that center point, they lead in shaping our actions.Our Core Values are:To Love what we do,To provide exceptional quality,To be noble and honest in all aspects of our business,To take ownership of our problems and shortcomings, while learning and growing from them,To show extraordinary care for the customer and their needs.

Created: 2025-12-02