Patient Experience Representative II

You Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.FTE: 1.0, Shift: Day, Schedule: M-FPosition SummaryThe Patient Experience Representative II is a crucial role in enhancing the patient experience, and is responsible for primarily checking out patients, scheduling, and referrals within an ambulatory clinical setting. This is a clerical role that is the first line representative to patients presenting to the clinic. This position works as a team member of the clinic to help ensure the success of the clinic.RequirementsHigh school graduate or equivalent education/work experienceAssociates degree preferredOne year of experience in the medical field, or 2 years of clerical experience in a non-medical fieldTwo years medical experience preferredOur ValuesAs a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.Why MultiCare?Belonging:We work to create a true sense of belonging for all our employeesMission-driven:We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serveMarket leadership:Washington state's largest community-based, locally governed health systemEmployee-centric:Named Forbes

Created: 2025-12-04