Member Service Representative - Full Time
Quantum Credit Union - Wichita, KS
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This job was posted by : For moreinformation, please see: you a people-first professional who loves helping others, solvingproblems, and making a difference?Join our credit union as aMemberService Representativeand be the friendly face that supports ourmembers financial journeys every day.What Youll Do:- Assist members with transactions, account questions, and service needs- Deliver friendly, accurate, and efficient support in-person and by phone- Educate members on products and services that fit their goals- Resolve issues quickly while ensuring a positive experience- Stay compliant with all regulations and internal policies.Who You Are:- Service-oriented, personable, and patientyou enjoy helping people.- Detail-focused with strong problem-solving skills.- Comfortable using technology and learning new systems.- A clear communicator who thrives in a fast-paced, team-focused environment.Bonus Points:- Prior experience in banking, retail, hospitality, or customer service.- Familiarity with credit union products, services, or core systems.- Interest in financial wellness and empowering others with knowledge.Why Youll Love It:- Be part of a mission-driven organization that puts members first.- Join a supportive team that values collaboration and respect.- Gain opportunities to grow your career in the financial industry.- Enjoy a competitive salary, great benefits, and a positive work-life balance.Job Type: Full-timeApplication Question(s):- Do you have experience in a financial institution?Experience:- Customer service: 1 year (Required)- sales: 1 year (Required)Language:- Spanish (Preferred)Work Location: In person
Created: 2025-12-05