Occupancy Specialist - HCV Program

Responsible for managing assigned caseload for the voucher program. Conduct interim and annual re-examinations in accordance with established procedures. Enter information in computer and process recertification, including verifying income and other data in accordance with established procedures and regulations. Track inspection information and perform follow-up, as needed. Maintain files and records. Schedule appointments for annual re-examinations, generate appointment letters and conduct interviews. Receive information from clients regarding family composition, income, etc., verify, and make interim adjustments based on information. Process port-in and port-out vouchers in accordance with established procedures. Assist in taking and processing applications for waiting list, as needed. Assist in processing applications following orientation, make initial eligibility determination, issue voucher, and prepare HAP contract, if appropriate. Assist in the operation of the HCV Program by responding to inquiries by clients and landlords, referring clients to human services organizations, as appropriate, answering questions regarding program rules, etc.

Created: 2026-02-19