Loan Support Analyst - Centralized Booking

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companyu2019s success. As a Loan Support Analyst within PNC's CLLO Centralized Booking organization, you will be based in Kalamazoo, MI, Pittsburgh, PA, Dallas, TX, or Denver, CO. Work hours: May vary pending on time zone. 7:00 AM - 8:00 PM EST Position Overview: The Loan Support Analyst is responsible for onboarding new loans into the ACBS system and uploading existing loans with new closings. This role performs documentation review, data entry, and analysis to ensure accurate onboarding of loan terms and conditions into the ACBS booking system. Key Responsibilities: u2022 Onboard new loans into the ACBS system with high accuracy. u2022 Upload existing loans with new closings into ACBS. u2022 Review and analyze loan documentation, terms, and conditions. u2022 Enter loan data into the ACBS booking system in a timely and compliant manner. u2022 Prioritize multiple tasks in a fast paced environment. u2022 Support internal partners across the organization (no external customer interaction). u2022 Maintain detailed documentation and ensure data integrity throughout the loan onboarding process. Qualifications: u2022 Strong attention to detail and high level of accuracy. u2022 Excellent multi tasking and organizational skills. u2022 Ability to work effectively in a fast paced environment. u2022 Experience with ACBS or loan servicing systems preferred (optional to keep). u2022 Strong analytical and documentation review skills. u2022 Ability to collaborate effectively with internal stakeholders. Ideal Candidate: The ideal candidate is detail oriented, organized, and comfortable managing multiple priorities. They thrive in a fast paced environment and excel at reviewing documentation, analyzing loan data, and ensuring accuracy in system onboarding. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description + Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio. + Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio. + Ensures the appropriate materials and documentation are available to complete transactions. + Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received. + Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation Strategies Competencies Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Associates Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $18.00 u2013 $70,850.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 02/24/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit . Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at . Please include u201caccommodation requestu201d in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say

Created: 2026-02-26