Lia Toyota Rockland - Automotive Service Advisor
The Lia Group - Blauvelt, NY
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Job Summary:Lia Toyota Rockland is seeking experienced Service AdvisorAbout Us: The Lia Auto Group is one of the top 100 automotive groups in the country, established in 1977 by Bill Lia Sr. The group consists of 21 dealerships throughout New York, Connecticut, and Massachusetts, offering a variety of manufacturers including Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen, and Chrysler Jeep Dodge Ram (CJDR). Lia also provides rental and full-body repair services at the Lia Collision Center in Colonie, NY. The Lia Group Companies has since grown to include Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including Hamilton Square shopping center in Guilderland, NY. Our team of over 1,500 dedicated staff members have delivered quality products and exceptional consumer experiences for over 40 years. With a long history of success and continuous expansion, the Lia Auto Group provides ample opportunity for development and growth to current and future employees. We offer competitive wages, generous benefits, and a rewarding, safety-conscious work environment. We seek those who can help us take our growth and service to the next munity: We are heavily involved in supporting our communities we live and work in and look for people to join us in volunteerism and fund raising efforts for many local charities and non-profit organizations. Benefits:Medical, Dental and Vision Employer funded Life Insurance Plan 401K Plan with Employer MatchPaid Time OffPaid Weekly Growth OpportunitiesFamily owned and operatedLong term job security Health and wellnessDiscounts on services and parts Employee vehicle purchase plansCompetitive compensation planResponsibilities:Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.Write internal workDispatcherTake ownership of the customer''s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandledEnsures that the daily inventory of technicians'' time is consistently sold to service customers.Distribute work between technicians efficientlyRequirements:Must hold a high school diploma or equivalentExcellent customer service skillsBasic Computer skillsPositive, friendly attitude, along with a customer service mentalityEnjoy working in a fast paced environmentExcellent oral and written communication skillsTeam playerMust have a valid driver''s licenseAbility to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment
Created: 2024-04-06