Restoration Project Coordinator

Job DescriptionJob DescriptionBenefits:Company partiesDental insuranceHealth insurancePaid time offTraining & developmentVision insurance SERVPRO of Jonesboro Restoration Project CoordinatorDo you love helping people through difficult situations?Then, dont miss your chance to join our Franchise as a new Restoration Project Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened!Were seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. The Coordinator will work as a liaison for the client to identify project requirements and specifications. The Coordinator will administer and organize projects and support teammates.If you are self-motivated, organized, and have superb interpersonal skills, you could thrive in this environment. Our idea of the ultimate candidate is one who is proactive, experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with the opportunity to learn and grow.Primary ResponsibilitiesCreate estimates using Xactimate software. Training is providedAssist Production Manager with office dutiesMonitor and ensure client requirements are followedReview and validate initial field documentationDaily job file coordination to include monitoring status, audit, and work-in-progressPrepare job file reportsComplete and review job file documentation for final upload and the audit processAssist other departments, as neededPosition Requirements2+ year(s) of administrative or office-related experienceExperience with writing estimates, job file processes, and quality assurance a plus but not requiredExperience in service industry environment a plusOutstanding written and verbal communication skillsSuccessful at working in a fast-paced, team-oriented office environmentProficiency in Microsoft Office (i.e., Outlook, Word, Excel)Ability to learn new software, including Xactimate and SERVPRO proprietary softwareMinimum of HSD/GED preferredAbility to successfully complete a background check subject to applicable lawAbility to pass a pre-employment drug screeningHours 40 hours/week, flexible to work overtime when requiredNormal working hours are between 8 a.m. and 4:30 p.m. M-F but hours could vary depending on workloadPay RateCompetitive pay based on experience.Health Insurance Reimbursement providedDental & Vision Insurance providedSERVPRO of Jonesboro is an EOE M/F/D/V employerEach SERVPRO Franchise is Independently Owned and Operated

Created: 2025-04-19