Key Holder

Job DescriptionJob DescriptionPosition: Keyholder (Part-Time)Location: Kennebunkport, MERole OverviewIn your role of a Keyholder you will be helping to lead the team and establish the brand in the local area. The Keyholders mission is to assist in driving the team success, by putting the customer at the heart of everything, whilst upholding the Fatface Vision & ValuesRole Responsibilities:Proactively manage the performance of yourself and the team across all business KPIsDeliver the successful implementation and maintenance of the brand proposition in your storeDrive and model customer service standards to exceed customer expectations and meet customer service and KPI measuresTo help train and develop the team, leading by example and creating a motivating work environment.Have awareness of your own development needs To ensure correct procedures are adhered to in a professional manner including cash & stock, health & Safety, office and security of premises To execute the FatFace policy and procedures Skills and Experience RequiredExperience in a customer service environment Supervisor experience desirableExcellent interpersonal, organization and communication skills Positive can-do attitude, demonstrating confidence in taking the initiative and working under own direction Ability to work productively in a high-pressure environment quickly learning new tasks and commits information to memory Team Player - embracing every opportunity to be a part of what's going onExcellent time management Demonstrates passionate commitment to the brand

Created: 2025-04-19