Automotive Service Advisor / Writer

Job DescriptionJob DescriptionMcLaren Boston is looking for an experienced Automotive Service Advisor / Writer to join their store.About Us: We are part of the Village Automotive Group. Village Automotive Group consists of several award-winning stores spanning Greater Boston, representing brands such as Audi, Porsche, Volvo, Polestar, Koenigsegg, McLaren, Honda, Nissan, GMC and CDJR. We have been the trusted name by the community for over 60 years. Our success flows from our owner's philosophy that a successful retail business starts with satisfied employees. By creating a family environment where people enjoy going to work, our employees feel emboldened to provide quality service that often goes above and beyond.Job Type: Full TimePay: $75,000-$90,000ResponsibilitiesGreet every customer that enters our facility with hospitality and respectObtain the customers and their vehicles informationDetermine and recommend needed maintenance, repairs and services based on the vehicle information and historyAnswer technical questions about vehicle problems, warranties, services, and repairsOversee service orders & related documentationSet service appointments and assign tasks to service department employeesManage the stores workflow and delegations to the service technician teamCommunicate and update customers on the progress of their vehicleBuild long-term relationships between the store, yourself and the customerQualifications3+ years of automotive service advisor experience required21+ years oldValid drivers license with good driving recordProficient in using computer systems and software applicationsExcellent communication and interpersonal abilitiesStrong organizational and time management skillsAttention to detailTeam orientedAbility to bend, move, lift and physically perform duties in the scope of this positionBenefitsCompetitive CompensationHealth & Dental Insurance 50% company paid, no deductible option availableVision Insurance401(k) Plan with Generous Company MatchPaid Time Off / Vacation TimeLife and Disability InsuranceFlexible Spending AccountEmployee Purchase Program / DiscountWellness ProgramsCompany-Paid OutingsWeekly payEmployee Referral BonusWork-Life BalanceSmall Business / Family Oriented CultureLarge Loyal Customer BaseWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Created: 2025-04-19