Floor Customer Service

Job DescriptionJob DescriptionDescription:We are Part of the TAL Building Centers Family of StoresBased in Vancouver, Washington, TAL Building Centers is a family-owned company helping to build better communities. At our building centers located throughout the Pacific Northwest, we create a positive experience for our customers, pros and homeowners alike, by providing guidance for innovative, smart building solutions. Our mission and core values drive everything we do.Our MissionWe Help Build Better Communities Our Core ValuesWe Are the GuideWe Are CourteousWe Are AmbitiousWe Are AccountableWe Are SafeSo, why TAL? Because we're more than just a job - we're an opportunity to be part of something bigger. Embrace your potential, and together, let's build a brighter future. Role StatementProvides sales service to include, obtain merchandise, total bill, receive payment, and make change for customers in a knowledgeable, professional mannerLocationThis position will be performed onsite at our store. Remote work is not available for this role. Outcomes for SuccessDetermines customer needs and sells appropriate products and related items to satisfy need.Assists in providing knowledge to customer about products, including prices and availability.Recommends or obtain merchandise for customer and sells appropriate add-ons.Total price and tax on merchandise selected by customer, using point of sales devise to determine bill; receives payment, and makes change.Prepare minor estimates to be verified by supervising employeeMaintain quality store presentation.Maintain signage and set promotional displays.May keep record of sales, prepare inventory of stock, or order merchandise.May process merchandise returns or settle complaints within predetermined practices.May perform other duties as assigned.BenefitsBenefits are an important part of overall compensation. We are pleased to offer a comprehensive array of quality benefits to support your health, your family, and your way of life.Our benefits package for our benefit eligible employees is robust:Affordable health and dental insurance via a national network.HSA employer contributions. Employer paid vision insurance.Employer paid life insurance.Excellent paid time off, including your birthday!401k employer contribution up to 5% of base pay.Strong commitment to training, professional development and career advancement.Product discounts.Tons of other incentives, reward & recognition opportunities, and voluntary benefits!Requirements:Excellent oral and written communication skillsExcellent customer service skillsAbility to compute discount, interest, profit, and loss; commission, markup, and selling price; ratio and proportion, and percentage; to calculate surfaces, volume, weights, and measures. High School Diploma or GED diploma preferred1-2 years of experience preferredPhysical RequirementsThis is largely a sedentary roleRequires the ability to lift files (up to 5 lbs.), open filing cabinets (up to 5 lbs. of force) and seldom bend or stand on a stool as necessary.Frequently use hands/fingers to handle or feel (operate, active, use, prepare, inspect, place, detect, position)Alternating frequent standing and walking, with occasional sitting. WagesStarting wages will be based on years of experience and education.TAL Building Centers is an Equal Opportunity Employer.

Created: 2025-04-19