Customer Service Representative

Job DescriptionJob DescriptionRobert Half's Industrial Technology Client out of Plymouth, MA is looking for a customer service/sales representative to join their team. This role would focus on renewals for the company dealing with existing customers acting as an account manager.Description:-Work with outside sales team to provide solutions for customers-Process orders for customers-Make a high number of inbound phone calls -Manage vendor relationships and preparing vendor invoicing-Respond to customer inquiries, researching fulfillment order status-This role is very heavy on customer service and customer inquiries about productsMust haves:Software/Industry: salesforce or similar CRM system, SAAS experience Start Date: April 28thHours: 8AM-5PM M-FLocation: Plymouth, MA Fully OnsitePay: $22-$24 based on experienceDuration: Temp to perm for the right candidate Proficiency in answering inbound calls, demonstrating excellent communication skills Strong customer service skills, with the ability to handle customer inquiries and complaints effectively Proficiency in data entry, ensuring accuracy and attention to detail Excellent email correspondence skills, with a focus on detail oriented and timely communication Proficiency in Microsoft Excel and Microsoft Word Experience in order entry, with a focus on accuracy and efficiency

Created: 2025-04-19